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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.8
362 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 362 reviews

August 28, 2024

Great salesperson. ..Chris. Knows his cars and provides great information without being overwhelming. Would purchase here again. More

by mk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that Chris provided you with excellent service and helpful information at West Side GM of Berlin. Your satisfaction means a lot to us, and we look forward to assisting you again in the future. Safe travels in your new vehicle! West Side GM Team (920) 361-5100

August 27, 2024

Went in had a radiator replacement due to leakage and some other work. Spent 1288 dollars on those repairs. Got my truck back on Friday. Radio didn’t work. Got that to work by myself. Sunday went to use More

by emansueto61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene
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Aug 30, 2024 -

West Side Garage, INC. responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 23, 2024

Very friendly. I brought the truck in it for some one to work they did a very nice job. They give me a very nice rental car. And only $35 a day I was very happy wit More

by mike500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with your truck service and enjoyed the rental car. At West Side GM of Berlin, we strive to provide excellent service and value to our customers. We look forward to seeing you again next time! West Side GM Team (920) 361-5100

August 22, 2024

I was very fortunate to find a car for my son. Thank you very much More

by darbell2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We’re thrilled to hear that you found the perfect car for your son at West Side GM of Berlin. We appreciate your support and hope to see you again soon! West Side GM Team (920) 361-5100

August 22, 2024

They were on time, friendly, and efficient. They talked to me so that I understood what they did. They even helped save me some money. More

by johnberndt575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

West Side Garage, INC. responded

Thank you so much for your wonderful review! We at West Side GM of Berlin truly appreciate your kind words about our team's punctuality, friendliness, and efficiency. It's great to hear that we could help you save some money and ensure you understood the process. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

August 19, 2024

The process of buying a truck and having them serviced seems to go very smoothly More

by skiseaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that your experience with buying a truck and having it serviced at West Side GM of Berlin went smoothly. We appreciate your feedback and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

August 18, 2024

The airbag recall work was done within the time limit specified…The waiting area was comfortable. More

by Nortman4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
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Aug 21, 2024 -

West Side Garage, INC. responded

Thank you for your fantastic review! We're thrilled to hear that your airbag recall work was completed within the specified time and that you found our waiting area comfortable. At West Side GM of Berlin, we strive to provide a great experience for our customers. We look forward to seeing you again! West Side GM Team (920) 361-5100

August 16, 2024

West Side Garage was wonderful to work with in the fixing of my car after I hit a deer. I’m very happy with the work they did to repair my car and I’m very happy to be driving my car again. More

by betsyjaroch123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We’re thrilled to hear that you had a wonderful experience with West Side GM of Berlin and that your car is back on the road after the repairs. It’s always our goal to provide quality service. We appreciate your feedback and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

August 16, 2024

Very polite let you know if anything wrong , gets done in a timely manner, couldn't has for a better place to take my vehicle. More

by puckerup01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you found West Side GM of Berlin to be a polite and timely service provider for your vehicle. We strive to create the best experience possible, and your positive feedback means a lot to us. We look forward to seeing you again in the future! West Side GM Team (920) 361-5100

August 13, 2024

Very helpful deal-ship, willing to help out and answer questions, very knowledgeable, one of the best experiences I’ve had at a GM dealer More

by drewpluim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff knapp
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Aug 14, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We're thrilled to hear that you had such a positive experience with us at West Side GM of Berlin. Our team is dedicated to providing knowledgeable and helpful service, and it's wonderful to know that it made a difference for you. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

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