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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.8
354 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 354 reviews

August 16, 2024

Very polite let you know if anything wrong , gets done in a timely manner, couldn't has for a better place to take my vehicle. More

by puckerup01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you found West Side GM of Berlin to be a polite and timely service provider for your vehicle. We strive to create the best experience possible, and your positive feedback means a lot to us. We look forward to seeing you again in the future! West Side GM Team (920) 361-5100

August 13, 2024

Very helpful deal-ship, willing to help out and answer questions, very knowledgeable, one of the best experiences I’ve had at a GM dealer More

by drewpluim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff knapp
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Aug 14, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We're thrilled to hear that you had such a positive experience with us at West Side GM of Berlin. Our team is dedicated to providing knowledgeable and helpful service, and it's wonderful to know that it made a difference for you. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

August 13, 2024

They treat you very well and very friendly. car is done in the Timely manner More

by michaelgmessing
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you felt well treated and appreciated our friendly service at West Side GM of Berlin. It's great to know your car was completed in a timely manner. We look forward to seeing you again and hope to continue providing you with excellent service! West Side GM Team (920) 361-5100

August 11, 2024

The salesmen were not pushy at all, very honest and helpful when it came to purchasing my new vehicle. John Nixon was especially exceptional. More

by hthomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nixon, Gene
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Aug 13, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at West Side GM of Berlin. It's great to know that John was able to provide you with exceptional service while you purchased your new vehicle. We appreciate your kind words and hope to see you again soon! West Side GM Team (920) 361-5100

August 10, 2024

They got my car and fixed it the same day. They helped me get a rental so I could complete some errands. More

by ron_lowerre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

West Side Garage, INC. responded

Thank you for your review! We're glad to hear that your car was fixed the same day and that we could assist you in getting a rental. At West Side GM of Berlin, we strive to provide efficient service to our customers. If you need anything else in the future, feel free to reach out. We hope to see you again soon! West Side GM Team (920) 361-5100

August 09, 2024

We have been purchasing our vehicles for West Side Garage they have always provided GREAT Service and work with us to get the vehicle we want at the best price. More

by sschmok
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We truly appreciate your continued trust in West Side GM of Berlin. It’s our goal to provide great service and help you find the perfect vehicle at the best price. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

July 31, 2024

Staff is very friendly and helpful. They will try to answer any question you may have. More

by mlfranson37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We truly appreciate your positive feedback about our friendly and helpful staff at West Side GM of Berlin. We're always here to assist you, so don’t hesitate to reach out with any questions. We look forward to seeing you again! West Side GM Team (920) 361-5100

July 05, 2024

Great sales department and service department. Can't go wrong with this dealership and it's employees. More

by mike@sgrpi.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

West Side Garage, INC. responded

Thank you for the kind words about West Side GM of Berlin, we truly appreciate your positive feedback! We are thrilled to hear that you had a great experience with both our sales and service departments. Our team works hard to provide top-notch service, and we are glad that it shows. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

June 20, 2024

The dealership is very clean. The service manager goes above and beyond for all customers. Very accommodating with a customers schedule. I would highly recommend West Side for any More

by BUTTONS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

West Side Garage, INC. responded

Thank you for the kind words about West Side GM of Berlin! We truly appreciate your recommendation and are glad to hear that our service manager provided exceptional care. If you ever need anything in the future, please don't hesitate to reach out. We look forward to welcoming you back! West Side GM Team (920) 361-5100

June 20, 2024

below standard service no sense having an online booking if when you get there they don't show you have an appointment and no response from anybody to make it right More

by dodgemn07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hogan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

West Side Garage, INC. responded

Thank you for your feedback. Here at West Side GM of Berlin, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth and work towards a positive resolution. West Side GM Team (920) 361-5100

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