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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.8
350 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 350 reviews

October 10, 2024

Great work. Friendly people. I will be back. Working in Berlin. It’s convenient. Thank you More

by Volcanojoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

West Side Garage, INC. responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience at West Side GM of Berlin. Our team is dedicated to providing friendly service, and we're glad our location is convenient for you. We look forward to welcoming you back soon! West Side GM Team (920) 361-5100

October 09, 2024

All very friendly. Even when we were having trouble with the Chevrolet app. Diane, my dealer called me the next day to see if I had gotten through and was able to set i More

by bigblonde58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Department
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Oct 10, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We truly appreciate your feedback about your experience with us at West Side GM of Berlin. It's great to hear that Diane was able to follow up and assist you with the Chevrolet app. We're always here to help, and we look forward to seeing you again soon! West Side GM Team (920) 361-5100

October 04, 2024

Gave plenty updates throughout the service of my vehicle. Discussed unforeseen repairs before handling them. Always a pleasure to work with. More

by tstahoviak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff.
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Oct 07, 2024 -

West Side Garage, INC. responded

Thank you for your review! We're glad to hear that you appreciated the updates and communication regarding your vehicle's service. At West Side GM of Berlin, we strive to make every interaction a positive experience. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

October 03, 2024

Service was professionally done. Got my vehicle back in a timely manner. Thanks for doing a great job. More

by cquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We appreciate your feedback and are delighted to hear that your service experience was professional and timely. At West Side GM of Berlin, we strive for excellence and are glad we could meet your expectations. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

October 01, 2024

Gene ess very friendly and thorough in explaining what was needed for. my vehicle will definitely be back More

by happypuppy43310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

West Side Garage, INC. responded

Thank you for your fantastic review! We're thrilled to hear that you found our team at West Side GM of Berlin friendly and thorough in explaining what was needed for your vehicle. We look forward to welcoming you back for your next visit! West Side GM Team (920) 361-5100

September 25, 2024

They are thorough and very friendly! Everyone was very nice and very helpful. They did exactly what I asked them to do. More

by tschraac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We’re thrilled to hear that our team at West Side GM of Berlin was able to meet your needs and provide friendly assistance. We appreciate your feedback and look forward to seeing you again soon! West Side GM Team (920) 361-5100

September 25, 2024

Jeff in service listened to my needs and got me the tires that made the most sense. He was kind, prompt with his response and had a better price on new tires than two other shops. The service area was very c More

by drchesnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
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Sep 26, 2024 -

West Side Garage, INC. responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with our service team at West Side GM of Berlin. It's great to know that Jeff was able to assist you with your tire needs and provide you with excellent pricing and service. We take pride in maintaining a clean facility and ensuring customer satisfaction. We look forward to seeing you again for your future automotive needs! West Side GM Team (920) 361-5100

September 24, 2024

I absolutely liked working with both Jeff's and diane for sure! Will most definitely come back More

by markdkunde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Stibb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

West Side Garage, INC. responded

Thank you for your review! We're thrilled to hear that you enjoyed working with Jeff and Diane at West Side GM of Berlin. Your positive experience means a lot to us, and we can’t wait to welcome you back for your next visit! West Side GM Team (920) 361-5100

September 24, 2024

Great salesperson, great finance person, clean and well organized dealership. I would highly recommend west side Gm dealer! More

by oakridgeprims
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

West Side Garage, INC. responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our sales and finance teams at West Side GM of Berlin. We take pride in maintaining a clean and organized dealership and appreciate your recommendation. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

September 24, 2024

Chris took care of everything for us over the phone since we were an hour drive away. All we had to do is pick up the truck. Very accommodating. More

by kyle@kjmelectric.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that Chris made your experience smooth and convenient over the phone. It’s fantastic to know you found us accommodating as you picked up your truck. We appreciate your feedback and look forward to serving you again at West Side GM of Berlin! West Side GM Team (920) 361-5100

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