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West Side Garage, INC.
Berlin, WI
350 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 350 reviews
July 09, 2018
Lack of communication There seemed to be a lack of communication within the dealership because the car I wanted needed to be located and I had to call to find out the resul There seemed to be a lack of communication within the dealership because the car I wanted needed to be located and I had to call to find out the results of the search. Diane was under the impression someone else had told me the car was found. I was however satisfied with Diane's knowledge of the car and its specific abilities. She expresses great confidence in your products and made me feel assured in my choice of a vehicle. More
by Ivy metallic
Employees Worked With
July 05, 2018
Awesome place Trucks were in great shape, people were so friendly, service was prompt but not pushy, the dealership is spotless, prices are very fair, This is my se Trucks were in great shape, people were so friendly, service was prompt but not pushy, the dealership is spotless, prices are very fair, This is my second purchase from there, would recomend it to everyone I know More
by Tyers1
Employees Worked With
Tom Hybke, Julia Forbeck
July 04, 2018
Great Experience! Everyone was super friendly from the minute we walked in the door. Bob was very knowledgeable and helpful in choosing a vehicle and getting my loan pr Everyone was super friendly from the minute we walked in the door. Bob was very knowledgeable and helpful in choosing a vehicle and getting my loan prepared. Julia did a wonderful job getting better financing than my own bank and I will recommend them to everyone! So glad I went there! More
by RenaeBeyer
Employees Worked With
Bob Schetter, Julia Forbeck
July 03, 2018
New high quality used truck The product of purchase met what I was looking for to a T. I felt that the truck could of been priced more aggressively to begin with to eliminate t The product of purchase met what I was looking for to a T. I felt that the truck could of been priced more aggressively to begin with to eliminate the back and forth of the deal. Over all good experience. Plus Its nice to be able to work with your hometown dealer and the dealer my parents have purchased cars and trucks from for years. More
by Jboose7
July 02, 2018
Julia Forbeck and her team are Amazing I bought a vehicle a few years back from Julia and I wanted to take a moment to share how amazing Julia and her team are. They treated me like I was I bought a vehicle a few years back from Julia and I wanted to take a moment to share how amazing Julia and her team are. They treated me like I was the only customer there and were professional and attentive. I still have my car and love it. I would go back to Julia to buy a car again and I live in ILLINOIS!! More
by Bandit
Employees Worked With
Jim Grant, Julia Forbeck
June 29, 2018
Great I bought a used 2012 GMC truck , I had a great experience shopping and dealing with Kim,and Jim. The only thing I wish that they would have done is to I bought a used 2012 GMC truck , I had a great experience shopping and dealing with Kim,and Jim. The only thing I wish that they would have done is to fill tank full of fuel, like most dealership do but thanks guys More
by Brian
Employees Worked With
Jim Grant, Kim Okey
June 16, 2018
Worst dealership I’ve encountered BEWARE OF THIS DEALERSHIP!!Owned my car less then a month and the transmission is done for and when I called I was laughed at by the owner saying “wha BEWARE OF THIS DEALERSHIP!!Owned my car less then a month and the transmission is done for and when I called I was laughed at by the owner saying “what do you think you were getting for 7 grand” on top of that before I drove 200+ miles to pick up the car I asked them to inspect it for rust (two different times) and any defects to which they said the car was in excellent condition with no rust. After around a 5 hour drive I arrived to see rust, beat up rims, headlights were cloudy and needed to be restored and a tear in the interior so I talked the car down in price. Upon leaving the dealership Driving through the night I notice the brights turn on anytime I take a right hand turn and I find a not inspected sign torn up under the passenger door and now the transmission has failed and I’m out of a car for the time being. I would not recommend or purchase a vehicle from this dealership if you want something that’s going to last more then a month and want a honest sale. More
by MinnesotaLegit
June 08, 2018
I highly recommend the team at West Side GM!! My experience at West Side GM was simply amazing!!! Thank you Julia Forbeck!!! Customer service, follow up and communication were all top notch! Than My experience at West Side GM was simply amazing!!! Thank you Julia Forbeck!!! Customer service, follow up and communication were all top notch! Thank you! More
by Wilbur
Employees Worked With
Julia Forbeck
May 24, 2018
Amazing, Hometown Dealership I’ve have an amazing time and experience at Westside, they took so much time to make sure I was well cared for constantly, they communicated everythin I’ve have an amazing time and experience at Westside, they took so much time to make sure I was well cared for constantly, they communicated everything thoroughly, and are sending me home with a beautiful high quality and reputable car. I can’t thank Jeff and Diane enough for all they did to make sure they did everything for me. Thank you so much! More
by JessicaAnn123
May 09, 2018
Extremely happy ! I am extremely happy with my new car! It was a real pleasure working with Kim, she was very helpful and went out of her way to make sure I was happy w I am extremely happy with my new car! It was a real pleasure working with Kim, she was very helpful and went out of her way to make sure I was happy with my purchase. Thank you Kim ! Thank you Westside GM ! More
by CharlesB
Employees Worked With
Kim Okey
