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West Side Garage, INC.
Berlin, WI
378 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 378 reviews
November 04, 2019
Replace factory tires Tires replaced in timely fashion. However, factory tires lasted less than half expected life. GM offered no help, but Michelin covered some of the t Tires replaced in timely fashion. However, factory tires lasted less than half expected life. GM offered no help, but Michelin covered some of the tire cost. Original factory rims need to be replaced as final clear coat is deteriorating - rims and tires were to be done at the same time to save me some mounting/balancing cost. Two months later, no rims due to GM strike and I needed tires to be put on before snow flies and ended up paying full mounting/balancing charge. Still no schedule for new rims to arrive. Not a very good feeling about GM More
by VOLDENDONNA
Verified CustomerEmployees Worked With
Gene
November 04, 2019
Great service. Attention to detail to make sure vehicle was given the multi point inspection. Friendly service and willing to answer questions about my veh service. Attention to detail to make sure vehicle was given the multi point inspection. Friendly service and willing to answer questions about my vehicle and the service done. More
by joandersen7
Employees Worked With
Jeff Kapp
October 31, 2019
fast and curtious nice people to work with , makes the customer fell important , waiting room is comfortable, everyone friendly. they aim to please. nice place to do se nice people to work with , makes the customer fell important , waiting room is comfortable, everyone friendly. they aim to please. nice place to do service and buy. More
by marcia75nechkash
Employees Worked With
October 20, 2019
every thing went smooth purchase new truck from jeff molwin sale went fast and I was satisfied after the sale I was shown how everthing in trucke worked truck was ready to purchase new truck from jeff molwin sale went fast and I was satisfied after the sale I was shown how everthing in trucke worked truck was ready to go on time More
by thilgart
October 20, 2019
Different from the others Great service from a friendly family business, same as always. They have no employee turnover, so you really get to know everyone and what their role Great service from a friendly family business, same as always. They have no employee turnover, so you really get to know everyone and what their role is. Always a friendly greeting from the owner, Jeff Maldwin, who is always on site. How rare is that. More
by BATI_KMC
Employees Worked With
Jeff Capp, Lisa, Lucy
October 16, 2019
Local I was happy to find a local dealership with just the right vehicle for me. The team I worked were all very friendly and helpful. I was happy to find a local dealership with just the right vehicle for me. The team I worked were all very friendly and helpful. More
by lori.riese13
Employees Worked With
Bob Schetter, Ryan Vandehey, Charles Williams
October 16, 2019
service ordered set of tires. price was reasonable and installed in a timely manner. good job as always. people are friendly and easy to work with. ordered set of tires. price was reasonable and installed in a timely manner. good job as always. people are friendly and easy to work with. More
by DMKAM
Employees Worked With
jeff in service, Jim Grant
October 07, 2019
Awesome The service was awesome and done in a timely manner. People there are great and easy to work with. Would recommend them to anyone. Will go back the ne The service was awesome and done in a timely manner. People there are great and easy to work with. Would recommend them to anyone. Will go back the next time I need things done! More
by gurgeljs
October 04, 2019
Comfortable. No pressure. Caring. Customer care. Pleasing. What a wonderful time. Kind. Caring. Will be back. Plan on bringing my mom back in to by a vehicle with a trade in. Will have our service done here as What a wonderful time. Kind. Caring. Will be back. Plan on bringing my mom back in to by a vehicle with a trade in. Will have our service done here as well. More
by yahoozsportsbarandgrill
October 03, 2019
tire rotation & grease lubrication Dealing with employee Jeff Kapp is always a positive experience compounded by owners Mr. Mrs. Maldwin always greet us by our first names and so very p Dealing with employee Jeff Kapp is always a positive experience compounded by owners Mr. Mrs. Maldwin always greet us by our first names and so very polite! More
by SZKWARKO
Employees Worked With
Jeff Kapp
