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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.8
378 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 378 reviews

September 15, 2023

Service tech I delt with had very good communication with me on parts problems and cost More

by maaaax32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean
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Sep 18, 2023 -

West Side Garage, INC. responded

Thank you so much for your review! Happy customers are our goal and our mission at West Side GM of Berlin, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. West Side GM Team (920) 361-5100

September 15, 2023

Everyone was friendly, helpful, professional and tried to cater to our specific needs. It's nice to have a local business that cares about its customers. I enjoy buying and maintaining my vehicles with them More

by RUTHJODARSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

West Side Garage, INC. responded

Your review brightened our day, Ruth! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. West Side GM Team (920) 361-5100

September 15, 2023

Clear explanation of needed service with opportunity to ask questions. Professional interactions with experience based knowledge base. More

by burlingt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

West Side Garage, INC. responded

Thank you for this amazing review! We really appreciate your business. West Side GM Team (920) 361-5100

September 14, 2023

Dealership is top notch. Great service and always helpful. They always go above and beyond More

by david.knapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

West Side Garage, INC. responded

At West Side GM, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review, David! West Side GM Team (920) 361-5100

September 08, 2023

They helped solve a starter problem everything did check out ok but went to start car back up found starter sometimes ticked like I was having trouble with recommending new starter. More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geneheiderich
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Sep 09, 2023 -

West Side Garage, INC. responded

Susan, thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at West Side GM of Berlin and we look forward to your continued business! West Side GM Team (920) 361-5100

September 06, 2023

The windshield had a crack and needed to be replaced on the used truck we purchased. It took 28 days for this to be done, today, finally. More

by cbaker30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Stibb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Williams
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Sep 08, 2023 -

West Side Garage, INC. responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. West Side GM Team (920) 361-5100

September 03, 2023

Have bought there for years. They always treat me like I’m the only one at time. More

by cdmulder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

West Side Garage, INC. responded

Thank you! We can't tell you how much we appreciate your customer loyalty! West Side GM Team (920) 361-5100

September 02, 2023

I have been getting my vehicles serviced at Westside GM for over 20yrs . Always leave satisfied. Would recommend them to anyone More

by kkress3200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

West Side Garage, INC. responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at West Side GM of Berlin. If there is anything more we can do for you please come back and see us any time! Take care! West Side GM Team (920) 361-5100

September 01, 2023

Great job. The only business I will go to. Price is right and well taken care of More

by 198jaydee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2023 -

West Side Garage, INC. responded

Thank you for this amazing review! We really appreciate your business. West Side GM Team (920) 361-5100

September 01, 2023

Kept me informed of what was going on. Provided a rental at a reasonable price. Had the parts in stock so no waiting. More

by schneider.curtis
Recommend Dealer
Yes
Employees Worked With
Jef
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Sep 03, 2023 -

West Side Garage, INC. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! West Side GM Team (920) 361-5100

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