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West Side Garage, INC.

Berlin, WI

4.8
355 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 355 reviews

August 27, 2023

Very good service, contacted me told me what needed to be done immediately,and what needed to be done in the future. More

by tbinkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

West Side Garage, INC. responded

Thanks for the kudos. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. West Side GM Team (920) 361-5100

August 23, 2023

All the people working there were very nice and professional. Will highly recommend this dealership! More

by Rodgershelley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Williams
Aug 25, 2023 -

West Side Garage, INC. responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. West Side GM Team (920) 361-5100

August 20, 2023

The service department at west side is one of the main reasons I have bought so many vehicles from them over the past 30 years More

by DRESOP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
Aug 23, 2023 -

West Side Garage, INC. responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at West Side GM of Berlin. If there is anything more we can do for you please come back and see us any time! Take care! West Side GM Team (920) 361-5100

August 15, 2023

When ordering a vehicle you have the choice of picking your local dealer. I did that and am pleased that I kept the money in my small town of Berlin, WI. I got exactly the car I wanted and didn't pay for More

by Gordon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

West Side Garage, INC. responded

We love hearing from our customers, so thank you for taking the time to write this glowing review, Gordon! It's wonderful to hear that West Side GM of Berlin was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about your new vehicle, please feel free to contact us. West Side GM Team (920) 361-5100

August 14, 2023

Very pleased with the service @ West Side Garage Chris & Russ we’re amazing ! Thank you again More

by jcismoski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ, Charles Williams
Aug 16, 2023 -

West Side Garage, INC. responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that Chris, Russ and the rest of our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. West Side GM Team (920) 361-5100

August 11, 2023

Friendly staff and reasonable prices. They always try to give us the best deal possible. More

by DIANNESPAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Aug 14, 2023 -

West Side Garage, INC. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. West Side GM Team (920) 361-5100

March 18, 2023

West Side GM was timely in contacting me. Chris was very knowledgeable and easy to work with. I would do business with them in the future. More

by Blueeyedmelissa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

West Side Garage, INC. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! West Side GM Team (920) 361-5100

April 27, 2021

To date West Side was my worst car buying experience. They tried to pull tricks and completely alter the deal that was already agreed upon, then when I wouldn’t agree said they were just going to put the More

by Gregray34
Recommend Dealer
No
Employees Worked With
Jeremy Stibb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Williams
Apr 29, 2021 -

West Side Garage, INC. responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 20, 2020

Recall Repair Fast took care of my needs sent me on my way. Keeps me informed as to next appointments that may be needed oil changes or tire rotations ect. More

by luckylindyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
Mar 24, 2020 -

West Side Garage, INC. responded

Happy to hear of your great experience in our service department! Thank you for taking the time to leave a review!

March 19, 2020

Awesome people that were patient with me on choosing me truck. Once I decided the process went really fast. I was driving my truck off the lot the same day. More

by MIDNIGHT_PRO
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Vandehey, Charles Williams
Mar 19, 2020 -

West Side Garage, INC. responded

It is great to hear that the buying process went smooth for you here at West Side GM! Thank you for choosing us!

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