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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.8
355 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 355 reviews

September 14, 2023

Dealership is top notch. Great service and always helpful. They always go above and beyond More

by david.knapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

West Side Garage, INC. responded

At West Side GM, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review, David! West Side GM Team (920) 361-5100

September 08, 2023

They helped solve a starter problem everything did check out ok but went to start car back up found starter sometimes ticked like I was having trouble with recommending new starter. More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geneheiderich
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Sep 09, 2023 -

West Side Garage, INC. responded

Susan, thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at West Side GM of Berlin and we look forward to your continued business! West Side GM Team (920) 361-5100

September 06, 2023

The windshield had a crack and needed to be replaced on the used truck we purchased. It took 28 days for this to be done, today, finally. More

by cbaker30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Stibb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Williams
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Sep 08, 2023 -

West Side Garage, INC. responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. West Side GM Team (920) 361-5100

September 03, 2023

Have bought there for years. They always treat me like I’m the only one at time. More

by cdmulder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

West Side Garage, INC. responded

Thank you! We can't tell you how much we appreciate your customer loyalty! West Side GM Team (920) 361-5100

September 02, 2023

I have been getting my vehicles serviced at Westside GM for over 20yrs . Always leave satisfied. Would recommend them to anyone More

by kkress3200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

West Side Garage, INC. responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at West Side GM of Berlin. If there is anything more we can do for you please come back and see us any time! Take care! West Side GM Team (920) 361-5100

September 01, 2023

Kept me informed of what was going on. Provided a rental at a reasonable price. Had the parts in stock so no waiting. More

by schneider.curtis
Recommend Dealer
Yes
Employees Worked With
Jef
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Sep 03, 2023 -

West Side Garage, INC. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! West Side GM Team (920) 361-5100

September 01, 2023

Great job. The only business I will go to. Price is right and well taken care of More

by 198jaydee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2023 -

West Side Garage, INC. responded

Thank you for this amazing review! We really appreciate your business. West Side GM Team (920) 361-5100

August 31, 2023

Thank you Rosie and Gene for getting my truck back in order. Will be back for more work More

by rboykins85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene, Rosie
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Sep 01, 2023 -

West Side Garage, INC. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. West Side GM Team (920) 361-5100

August 28, 2023

Everything went great. Salesman was kind and it was overall a good experience. I would recommend this dealership. More

by fresh_c_foam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
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Aug 30, 2023 -

West Side Garage, INC. responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. West Side GM Team (920) 361-5100

August 28, 2023

West Side has always been great to work with over the years. As a local dealer they really go the extra mile! More

by paul@fmberlin.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

West Side Garage, INC. responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. West Side GM Team (920) 361-5100

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