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West Side Garage, INC.

Berlin, WI

4.8
362 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 362 reviews

February 17, 2024

I told them there was a coolant leak and they said plastic coolant reservoir was leaking near the driver's side. I told them leak was in the middle of the car. They finally pressurized system to find More

by fralish44
Recommend Dealer
No
Employees Worked With
I don't
Feb 20, 2024 -

West Side Garage, INC. responded

We appreciate you taking the time to share your experience with our service department. Here at West Side GM of Berlin, we like to ensure that each and every vehicle is given the utmost attention to detail. We would like to speak to you about your experience, please feel free to reach out to us at any time. West Side GM Team (920) 361-5100

February 16, 2024

Car had a rattlin noise on cold start. Technician determined air pump was faulty and replaced on warranty. Excellent service. More

by Jmcafee31
Recommend Dealer
Yes
Feb 16, 2024 -

West Side Garage, INC. responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! West Side GM Team (920) 361-5100

February 15, 2024

Everything went well Asked if I could get my windshield cleaned and they did a great job More

by lemckesheri
Recommend Dealer
Yes
Employees Worked With
Had my oil changed
Feb 16, 2024 -

West Side Garage, INC. responded

We appreciate your review and are glad to hear that you had a great experience with our team. We look forward to working with you again soon! West Side GM Team (920) 361-5100

February 15, 2024

Happy with work and their communication. Shop is real close to where I live and convenient. More

by dnclements77
Recommend Dealer
Yes
Employees Worked With
Gene
Feb 15, 2024 -

dnclements77 responded

Issue was resolved efficiently.

February 11, 2024

Listened to me and worked within my budget. Took care of a little rust spot before I took the car. I believe I will be a Westside customer for the rest of my driving life. More

by Wiishtfah
Recommend Dealer
Yes
Employees Worked With
Charles Williams, Charles Williams
Feb 13, 2024 -

West Side Garage, INC. responded

Congratulations on your recent purchase! At West Side GM of Berlin, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! West Side GM Team (920) 361-5100

February 07, 2024

The dealership was wonderful. Gene needs to learn billing Is westside is a wonderful dealership to work wit More

by PETERFISCHBACH25
Recommend Dealer
Yes
Employees Worked With
Gene
Feb 09, 2024 -

West Side Garage, INC. responded

We greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact us at your earliest convenience. West Side GM Team (920) 361-5100

February 02, 2024

Always quick and informative Everyone is always nice and polite. The waiting area is clean. As I usually sit and wait. More

by kkquarterhorses
Recommend Dealer
Yes
Feb 05, 2024 -

West Side Garage, INC. responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! West Side GM Team (920) 361-5100

January 31, 2024

very friendly. able to explain costs and parys very fast with service needed. cost appropriate for service More

by goodhue35781
Recommend Dealer
Yes
Employees Worked With
gene
Jan 31, 2024 -

goodhue35781 responded

very friendly. able to explain costs and parts very fast with service needed. cost appropriate for service

Feb 02, 2024 -

West Side Garage, INC. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! West Side GM Team (920) 361-5100

January 31, 2024

We purchased our 2008 Yukon Denali on 1/22/2024 and have been pleased with the service. That same day we had a question about a message that showed up concerning the tires. I called and then went back to t More

by jishd2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. West Side GM Team (920) 361-5100

January 30, 2024

Friendly, careful to show me what needed to be done, helpful in planning next steps... More

by dnclements77
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
Feb 01, 2024 -

West Side Garage, INC. responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. West Side GM Team (920) 361-5100

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