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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.8
354 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 354 reviews

January 31, 2024

We purchased our 2008 Yukon Denali on 1/22/2024 and have been pleased with the service. That same day we had a question about a message that showed up concerning the tires. I called and then went back to t More

by jishd2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. West Side GM Team (920) 361-5100

January 30, 2024

Friendly, careful to show me what needed to be done, helpful in planning next steps... More

by dnclements77
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
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Feb 01, 2024 -

West Side Garage, INC. responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. West Side GM Team (920) 361-5100

January 28, 2024

Everyone is nice, knowledgeable, and professional. I really like how they explain things to me and remind me when I need to have things done on my car to maintain it More

by roymaryfowler
Recommend Dealer
Yes
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Jan 30, 2024 -

West Side Garage, INC. responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! West Side GM Team (920) 361-5100

January 27, 2024

In and out in time good price friendly group of people I will be back More

by THEPILGRUM
Recommend Dealer
Yes
Employees Worked With
Jeff
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Jan 29, 2024 -

West Side Garage, INC. responded

We appreciate the kind words. We look forward to seeing you again in the future! West Side GM Team (920) 361-5100

January 25, 2024

Very polite, courteous and was very responsive to what I asked and fixed my problem right away More

by 40maremare
Recommend Dealer
Yes
Employees Worked With
Gene
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Jan 26, 2024 -

West Side Garage, INC. responded

Thank you for taking the time to leave a positive review! We appreciate your support and hope to have the pleasure of serving you again soon! West Side GM Team (920) 361-5100

January 19, 2024

Been using for many years and happy with service. Jeff Kapp has helped me for years and very honest. More

by sldehn51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
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Jan 22, 2024 -

West Side Garage, INC. responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. West Side GM Team (920) 361-5100

December 07, 2023

They were very accommodating. Very professional, but very personal. They were Very friendly and knowledgeable. More

by Fish4
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schmidt
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Dec 07, 2023 -

West Side Garage, INC. responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. West Side GM Team (920) 361-5100

December 07, 2023

Great place to have wirk done on our vehicles. Service people do an outstanding job. More

by ts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Gene
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Dec 07, 2023 -

West Side Garage, INC. responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. West Side GM Team (920) 361-5100

December 05, 2023

Every appointment at West Side is stress free. You are welcomed and asked about any concerns with your vehicle. Once the job has been completed they explain what has been completed and let you kno More

by workowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kapp
Report | Print
Dec 06, 2023 -

West Side Garage, INC. responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at West Side GM of Berlin. If there is anything more we can do for you please come back and see us any time! Take care! West Side GM Team (920) 361-5100

December 01, 2023

Great place to do business, always the same friendly faces. They need to get the popcorn machine going again. Free soda and fresh baked cookies like the big “B”. More

by meisner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

West Side Garage, INC. responded

Meisner, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. West Side GM Team (920) 361-5100

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