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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.8
378 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 378 reviews

April 25, 2024

Service was prompt and they are always helpful and they keep you abreast of cars needs. More

by margaretkellylemay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

West Side Garage, INC. responded

Thank you for leaving us this great review, Margaret! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! West Side GM Team (920) 361-5100

April 05, 2024

He is a good salesman , fun to deal with. We definitely would tell other people to buy from Chris and West Side Garage More

by cbriese227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

West Side Garage, INC. responded

We cannot thank you enough for your wonderful review of West Side GM of Berlin and for your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! West Side GM Team (920) 361-5100

April 04, 2024

Always very helpful and prompt service. Willing to go the extra mile. Everyone is knowledgeable about their job More

by cinders75
Recommend Dealer
Yes
Employees Worked With
Idk
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Apr 05, 2024 -

West Side Garage, INC. responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. West Side GM Team (920) 361-5100

April 03, 2024

Chris and William went above and beyond for me. My wife and I are greatly appreciated. Had a few things added to the vehicle I didn’t think would happen, but they made it happen. From sales to serv More

by bent-rim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Williams
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Apr 05, 2024 -

West Side Garage, INC. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! West Side GM Team (920) 361-5100

March 27, 2024

Wonderful experience always do a wonderful job and get her done in a timely manner More

by pshea2
Recommend Dealer
Yes
Employees Worked With
Bob
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Mar 29, 2024 -

West Side Garage, INC. responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at West Side GM of Berlin. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! West Side GM Team (920) 361-5100

March 26, 2024

In the process of getting my car fixed to meet the repairs that were noted before I purchased and having no results More

by bzing
Recommend Dealer
No
Employees Worked With
Chris Schmidt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schmidt
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Jul 07, 2024 -

bzing responded

I will never go back there they treated me like a dumb woman and I still didn’t get all the work done that was supposed to be done before I purchased the car. Was told all was done but no and in the process more repairs needed to be done because they did them

Jul 10, 2024 -

bzing responded

Worst time ever buying a car. They must have used touch up paint because rust is showing through in many places. Will never recommend

March 19, 2024

Professional, friendly employees. The service department helps make the pain and expense of car repair as pleasant as possible. ***** More

by dblake1313
Recommend Dealer
Yes
Employees Worked With
Jeff
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Mar 21, 2024 -

West Side Garage, INC. responded

Thank you for sharing this great feedback with us. We feel our service department is what makes West Side GM of Berlin special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! West Side GM Team (920) 361-5100

March 17, 2024

The service department cares about your vehicle and you. Appreciate the knowledge and help when you have an issue with your vehicle. More

by ts
Recommend Dealer
Yes
Employees Worked With
Gene in service
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Mar 20, 2024 -

West Side Garage, INC. responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. West Side GM Team (920) 361-5100

March 12, 2024

They always take good care of me! They are welcoming and efficient every time I am there More

by a_rozek
Recommend Dealer
Yes
Employees Worked With
Jeff
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Mar 15, 2024 -

West Side Garage, INC. responded

Thank you for writing this amazing review for our team! At West Side GM, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. West Side GM Team (920) 361-5100

March 11, 2024

Very professional as always and always nice and helpful everything is explained to you I'm not ways you can understand More

by dianedrager
Recommend Dealer
Yes
Employees Worked With
Gene
Report | Print
Mar 15, 2024 -

West Side Garage, INC. responded

Thank you for your outstanding rating about our service department, Diane. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! West Side GM Team (920) 361-5100

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