Back

West Point Lincoln

Houston, TX

4.9
115 Reviews

11666 Katy Freeway

Houston, TX

77043

Directions

By Type

Showing 115 reviews

October 24, 2024

WestPoint Lincoln is the most professional Lincoln dealer I’ve ever worked with and purchased vehicles service department and the staff are amazing More

by brooks.ballard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
October 22, 2024

Jeff Lombardo made our experience as perfect as possible. I would really recommend him if you need to make a car purchase. More

by Ramtone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lombardo
October 22, 2024

Friendly and very responsive. They are easy to work with and provide grear service and in a reasonable time, too. More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
October 21, 2024

Always reliant. Professional. Thinks about how the car is driven makes good recommendations on maintenance. Always nice and responsive. More

by batwood72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt. 😁
October 17, 2024

Marcus was very helpful in the service department and contacted me with all information in a timely manner! More

by Happycustomer1!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus, Arthur
October 16, 2024

Excellent exceptional customer service. I was updated routinely while I waited. I was also offered coffee, and snacks while I waited in a comfortable waiting room. More

by katy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DION
October 14, 2024

Deon my service representative gave excellent customer service. He made sure all my concerns were taken care of. More

by sandra.burleson58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEON
October 11, 2024

Marcus Feldar, service advisor I really appreciated the loaner car Marcus arranged for me to drive during repairs on my Corsair’s sun/moon roof. He’s always a pleasure to deal with - is very knowledgeable More

by Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Feldar
October 09, 2024

Michael the service advisor did a great job in keeping me informed and was very timely with his responses. More

by Paviator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
October 09, 2024

Service team is really great! Many thanks to them! Very professional and kind. Highly recommended More

by cdong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon, Mellissa
...
8
...