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West Point Lincoln

Houston, TX

4.9
115 Reviews

11666 Katy Freeway

Houston, TX

77043

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Showing 115 reviews

November 07, 2024

To slow I have appointment and still take too much time to check my car More

by rabiadimachkieh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
November 04, 2024

West Point Lincoln Katy Frwy was very attentive to their obligation concerning the Factory Warranty on my 2020 Lincoln Nautilus transmission repair and supplied a New Loaner Car, Corsair, for me to drive wh More

by Tom Johns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Felder, Alyssa Ruth
November 04, 2024

Very knowledgeable staff from Associate Customer Service thru the Cashier lady. Excellent service and detailed oriented. More

by antonio_rivera98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur
November 02, 2024

Always treat you like a valued customer, service department honest and doesn’t try take advantage. More

by gigiloftin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
November 02, 2024

Attentive service and patience during the process. The Fiancé Department was very helpful and offered good options More

by rkeller7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yermek Koshimbayev, David Le
October 30, 2024

Once again received exceptional service from West Point Lincoln. I needed my car serviced I had the opportunity of working with Deon whom quickly set up my drop off and delivery service almost immediately. More

by Yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon
October 28, 2024

I sent my Lincoln Corsair to Westpoint Lincoln for a complete oil change with the fluids checked etc. They did a fabulous job. I also got my windshield wipers changed and they washed my car on the outs More

by wyline.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan and Jesse and Jessica
October 28, 2024

West Point lincoln has been taking care of my car for 11 years. And my car is running like a new car thanks to West Point Lincoln technicians. More

by gabriellara1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Garza.
October 24, 2024

“Lincoln dealership offers outstanding service, knowledgeable staff, and high-quality vehicles, ensuring a smooth and satisfying experience.” More

by Brown skin girl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy
October 24, 2024

I am pleased with the service, particularly I would appreciate the work of Marcus! Thank you! More

by Bhaskarsarmah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
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