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West Point Lincoln

Houston, TX

4.8
69 Reviews

11666 Katy Freeway

Houston, TX

77043

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Showing 69 reviews

October 14, 2024

Deon my service representative gave excellent customer service. He made sure all my concerns were taken care of. More

by sandra.burleson58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEON
October 11, 2024

Marcus Feldar, service advisor I really appreciated the loaner car Marcus arranged for me to drive during repairs on my Corsair’s sun/moon roof. He’s always a pleasure to deal with - is very knowledgeable More

by Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Feldar
October 09, 2024

Michael the service advisor did a great job in keeping me informed and was very timely with his responses. More

by Paviator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
October 09, 2024

Service team is really great! Many thanks to them! Very professional and kind. Highly recommended More

by cdong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon, Mellissa
October 09, 2024

Quick response, good communication and service. Noel was most courteous and took care of all my issues More

by Ctbarr79
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Noel
October 04, 2024

No pressure, no hassle. Just good folks! Thanks for a good experience, for both of our families! More

by Denise Horner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Williams
October 04, 2024

The service techs, Roy and Justin, were outstanding. They showed up on time, did a great job, and did not try to upsell. I will definitely recommend their service to my friends and family. More

by ses2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy and Justin
October 02, 2024

Exceptional staff in sales and service. I couldn’t be more pleased with my buying experience as well as my interaction with the service department. More

by Karran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
October 02, 2024

Great management from the too to the bottom. Chris Poulos has assembled a courteous and effective team. More

by Laurie0719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcua
October 02, 2024

Service manager was competent and followed up on things promptly without having to make extra inquiries/phone calls. More

by FD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
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