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West Point Lincoln

Houston, TX

4.8
133 Reviews

11666 Katy Freeway

Houston, TX

77043

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Showing 133 reviews

February 14, 2025

The service department is excellent. I have had quick and very professional experiences every time I have been in contact with Mr Garza on all aspects of service for my MKX. More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Garcia
February 14, 2025

I was very impressed with the Mobile Service. The tech was efficient and courteous. He arrived on time and completed the service quickly. More

by mann1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Schaff
February 07, 2025

I am always more than pleased with West Point Lincoln. The professionalism is beyond compare. Everyone I’ve dealt with are extremely competent and friendly. More

by 1magnolianana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Felder
February 06, 2025

Great energy there. Salespeople were attentive and friendly. A very causal yet professional atmosphere. Would do business with them again. More

by hadrian.terrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cook
February 03, 2025

I was very pleased with the service on my MKX, The technicians was great, they were very professional. More

by swcarter01@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
January 31, 2025

Excellent facility that provides quality service and vehicles. Very professional employees and friendly environment to business with. More

by Phoebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon
January 23, 2025

Really nice facility. My service person Mr. Berry had very good customer service. Looking forward to visiting again More

by Rodney Johnson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Deon Berry
January 21, 2025

So far we’ve been treated great at the service department. Thank you all Rick More

by Rick
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Marcus and Allysa
January 20, 2025

Excellent customer service throughout the buying and finance processes. Began the process online and was assigned a Lincoln personal assistant who then connected me with an internet sales advisor. CJ wa More

by Jacks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jones, David Le, Renee Adams
January 20, 2025

I’ve been a customer for many years, and service has been consistently excellent! I highly recommend West Point Lincoln! More

by dhuckaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus