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West Point Lincoln

Houston, TX

4.8
153 Reviews

11666 Katy Freeway

Houston, TX

77043

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Showing 153 reviews

June 26, 2025

Well, my wife and I have bought a new car every 10 years and we always selected a New Lincoln from West Point Lincoln. We felt that the person that we got to know over those years, named Arthur Garza always More

by green281ck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Garza
June 24, 2025

Deceptive liar con not caring false fake bad badder baddest most bad most adult awful More

by Perkinsfamily720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
June 23, 2025

I have been going to this service center for 10 years and they have always treated me as a Guest. 100 percent honest More

by Dwhermis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
June 12, 2025

West Point Lincoln’s mobile unit is awesome! They came to my home and did my oil change very quickly with a tire rotation as well. Great job. More

by wanda.r.diiorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Schaff, Greg DeRoch
June 09, 2025

They provide excellent service and always keep me updated about any issues with my vehicle. More

by gerardaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
June 07, 2025

Always punctual with scheduled services, professional, and a pleasant place to wait for my vehicle! More

by mjmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Felder, David Le, & Shannon Miller
June 05, 2025

Top rated Service Mgr and service advisor team. Maintenance Mobile Van with Roy is a really good perk. More

by ST
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett, Arthur, Jesse
June 02, 2025

My service advisor, Marcus Felder, always explains all options and the best way to keep my 2003 town car operating well. More

by Chazman69
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Felder
May 30, 2025

Everything was smooth sailing from home online to the dealership and purchase of vehicle. No pressure just a great sales experience and purchase of my vehicle.. Highly recommend if anyone is in the marke More

by fbarocio1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dilia Garza
May 22, 2025

Exceptional service! Excellent communication with customer. Dealing with a collision damaged vehicle is stressful—the repaired and restored vehicle looks new! More

by jack.d.carlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Eltalmas
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