West Point Lincoln

It was a great, no hassle experience. There was good inventory available onsite. My salesman was very helpful as well. There was good inventory available onsite. My salesman was very helpful as well. More

I used the Lincoln Way App to schedule my appointment. I received a call to confirm the details of my service request. A representative was proactive in calling me with an update on my car only a couple I received a call to confirm the details of my service request. A representative was proactive in calling me with an update on my car only a couple of hours after I dropped the car off. The car was vacuumed and washed when I arrived to pick it up. I’m very pleased with the service I received at West Point Lincoln. I am a repeat customer because that make me feel special at every visit. More

The service advisor (Deion) is a very good representative for the business. He is courteous, and very attentive. Keeps you current on the status of you vehicle. for the business. He is courteous, and very attentive. Keeps you current on the status of you vehicle. More

More than happy to share my feedback, especially in this situation. I am a long time owner of Lincoln products. It was time for me to upgrade to a new vehicle. I went to Bayway Lincoln to purchase a new veh situation. I am a long time owner of Lincoln products. It was time for me to upgrade to a new vehicle. I went to Bayway Lincoln to purchase a new vehicle but was horrified and insulted with the lack of customer service/customer appreciation. It was following this negative experience that I found Westpoint Lincoln and Sam Seddiki. From the first phone call to driving away in my new/preowned Lincoln, everything was handled professionally, quick and more than fair. Sam is extremely knowledgeable and personable. I will enjoy my new purchase, but already look forward to working with Sam and Westpoint again in the future. A+++. Thank you! More

To slow I have appointment and still take too much time to check my car to check my car More

West Point Lincoln Katy Frwy was very attentive to their obligation concerning the Factory Warranty on my 2020 Lincoln Nautilus transmission repair and supplied a New Loaner Car, Corsair, for me to drive wh obligation concerning the Factory Warranty on my 2020 Lincoln Nautilus transmission repair and supplied a New Loaner Car, Corsair, for me to drive while it was in their repair facility for 47 days. Because of the length of time of repair, the Battery was drained by the car's electronics and they replaced the Battery at no charge and did a wheel alignment at no charge. I give them the top five star rating for their Service. Thank you, Tom Johns More

Very knowledgeable staff from Associate Customer Service thru the Cashier lady. Excellent service and detailed oriented. thru the Cashier lady. Excellent service and detailed oriented. More

Always treat you like a valued customer, service department honest and doesn’t try take advantage. department honest and doesn’t try take advantage. More

Attentive service and patience during the process. The Fiancé Department was very helpful and offered good options The Fiancé Department was very helpful and offered good options More

Once again received exceptional service from West Point Lincoln. I needed my car serviced I had the opportunity of working with Deon whom quickly set up my drop off and delivery service almost immediately. Lincoln. I needed my car serviced I had the opportunity of working with Deon whom quickly set up my drop off and delivery service almost immediately. I am grateful he made the process seamless. Thanks to Deon and West Point for an Awesome service experience. More