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West Point Lincoln

Houston, TX

4.9
115 Reviews

11666 Katy Freeway

Houston, TX

77043

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Showing 115 reviews

September 27, 2024

The service and customer level is great. Would recommend them if your vehicle requires work. More

by Dorettejcrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthus
September 26, 2024

Sales associate was knowledgeable and helpful. Not pushy, and had great follow-up communication. Good experience overall More

by bpka13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Castellano
September 25, 2024

Picked up my Aviator, fully serviced it and communicated the status of the work and delivered it, all in one day. Could not be better. More

by rjl11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several
September 25, 2024

Great folks in service Arthur is the best gets back to me and keeps me update during service been doing business with Westpoint for 25 yeard More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
September 25, 2024

I love West Point Lincoln service, there is no other service department like it. Marcus is my go to service advisor, takes good care of me. The free car wash and vacuum keeps me going. More

by alyssamruth27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
September 25, 2024

Appreciated very much Michael Quinones’ assistance to schedule Lincoln recommended recall repairs. His efforts were especially valued because I live quite a drive to the dealership. Thank you! More

by Lrvjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Quinones
September 24, 2024

Service was good and I was able to get my vehicle back the same day. More

by pfasullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Authur
September 24, 2024

Our sales agent Samuel and Dilia went far and beyond to help us get our van. Thank you very much! More

by Andy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dilia and Samuel
September 24, 2024

Excellent service and the work is outstanding and they care . Can’t say enough about this company More

by joelhutchinson69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Noel , Marcus
September 24, 2024

I love how they treat you like family there. I feel waited on hand and foot More

by BuddhaFly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil and Jonathan O. And David Le