West Houston INFINITI

Another Outstanding Servicing I brought my Infiniti back to West Houston Infiniti after a disastrous experience with another dealer in the Dallas area. I had my cars serviced at W I brought my Infiniti back to West Houston Infiniti after a disastrous experience with another dealer in the Dallas area. I had my cars serviced at West Houston since 2000, but recently moved to Tyler where there is no dealership available. I thought I would go to the closer dealership in Dallas area, but never again. It is worth the drive to Houston. Thanks to all the wonderful people at West Houston, including Terry, the Service Manager, Norman and Brian, and the skilled mechanics and friendly desk staff. Your quality service means the world to me.. More

Oil chng Jairo was good, friendly and curteous. Did not get recommendations in writing for future use. Be sure to include with etimate would be helpful. Cashi Jairo was good, friendly and curteous. Did not get recommendations in writing for future use. Be sure to include with etimate would be helpful. Cashier also friendly. More

The BEST DEALERSHIP in Texas I have had a long and very satisfying experience of more than 25 years with West Houston Infiniti. At times, when I have looked at other dealerships a I have had a long and very satisfying experience of more than 25 years with West Houston Infiniti. At times, when I have looked at other dealerships and vehicles, I have NEVER found any that can offer me the quality product and/or the reliable service I ALWAYS get at WHI. They are the BEST in Texas! Over the years, I have recommended both family and friends to WHI, without ever receiving negative comments or feedback. My many referrals have ALWAYS had exceptional experiences working with WHI. More

Easy process Infiniti ran an very efficient process that quickly got us into the situation and vehicle we asked for... it was very refreshing and was done in a way Infiniti ran an very efficient process that quickly got us into the situation and vehicle we asked for... it was very refreshing and was done in a way that accommodated our busy schedules. More

The Best in the Westside for a Long Time My wife and I purchased our first Infiniti (a G20) when West Houston Infiniti first opened. Thereafter (almost 30 years now) we have never been withou My wife and I purchased our first Infiniti (a G20) when West Houston Infiniti first opened. Thereafter (almost 30 years now) we have never been without an Infiniti in the family, and sometimes two. Our latest is a 2015 Q70S, which is not only gorgeous but is what we would call an "elemental" GT sedan; it does everything we want in the way that we want it to. The current owner/general manager of West Houston Infiniti, Bubba Gentry, is driven to deliver quality sales and service at the highest level. He has also overseen a massive overhaul of the dealership to even higher standards and inventory capacity than before. West Houston Infiniti is a win-win for all involved in all aspects. More

Great service always I am already getting accustomed to this always outstanding service experience. Friendliness, professionalism and attention to details of the personnel I am already getting accustomed to this always outstanding service experience. Friendliness, professionalism and attention to details of the personnel (especially my service adviser) that really make a difference. Top marks! More

Oil Change I visited last Friday after 3:30. The service took less than 40 minutes, was reasonably priced and I left with a freshly washed car! I visited last Friday after 3:30. The service took less than 40 minutes, was reasonably priced and I left with a freshly washed car! More

Customer for over 8 years and counting I have been very happy with this dealership. I have purchased 4 cars from them and will buy my daughter her first car from them as well. I have been very happy with this dealership. I have purchased 4 cars from them and will buy my daughter her first car from them as well. More

my sales and financing experience My experience buying my new Infiniti Q50 was wonderful. I told the salesman what I was looking for and taken for a t st drive in a similar vehicle. Th My experience buying my new Infiniti Q50 was wonderful. I told the salesman what I was looking for and taken for a t st drive in a similar vehicle. The features in the new car were just what I wanted. the car was detailed and ready for me when I completed the financing agreement and signatures. More

Service appointment. My regular service appointment was, as usual, a breeze. In and out so quickly and such a wonderful staff. West Houston Infiniti is a great dealershi My regular service appointment was, as usual, a breeze. In and out so quickly and such a wonderful staff. West Houston Infiniti is a great dealership!! More