West Houston Hyundai
Houston, TX
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Hyundai 2011 Tucson recall #110 My daughter's Hyundai 2011 Tucson's gear was not engaging when she was going forward and tried to back up - and vice versa. She did not see this as a My daughter's Hyundai 2011 Tucson's gear was not engaging when she was going forward and tried to back up - and vice versa. She did not see this as a problem, she just stuck something in the little hole by the gears and eventually it would do as she wanted. I saw it as dangerous. I called Hub Hyundai of Katy about the recall. There was ease of appointment time and Daniel took care of the problem. I thought there would be a big charge to fix this as it did not seem to be what the recall was for. Daniel called and said the recall will fix the gear problem. It has worked wonderfully today. There was no charge at Hub Hyundai and they even washed the Tucson!! I have already told several people about this wonderful dealership and Daniel. We will definitely be back when need service work or looking for a new vehicle! More
Bought a new Santa Fe SUV We were looking for a new SUV to replace our old NissanPathfinder. Charles Jackson found us the perfect model with all the features we needed. He wo We were looking for a new SUV to replace our old NissanPathfinder. Charles Jackson found us the perfect model with all the features we needed. He worked hard to get us all the discounts possible and was helpful in facilitating the details of our trade in. More
Car buying experience It was great , easy and very professional employees conduct.i would recommend this dealership to anyone who is looking for no pressure, easy atmospher It was great , easy and very professional employees conduct.i would recommend this dealership to anyone who is looking for no pressure, easy atmosphere car buying experience.Cris Mascorro and Octavio Cancel did a great job. More
Great experience Christopher helped me from beginning to end. I was with my kids at the dealer so he was even kind enough to get them balloons and some water. I am ver Christopher helped me from beginning to end. I was with my kids at the dealer so he was even kind enough to get them balloons and some water. I am very satisfied with the customer service and with my my new Hyundai Elantra! More
Daughters 1st car Chris was very helpful in finding the right car for my daughters 1st car. She was very happy and that makes me a happy dad Chris was very helpful in finding the right car for my daughters 1st car. She was very happy and that makes me a happy dad More
Overall experience Satisfied with service and vehicle really liked my salesman Mike just a regular guy not some high pressure rude salesman i really liked the vehicle an Satisfied with service and vehicle really liked my salesman Mike just a regular guy not some high pressure rude salesman i really liked the vehicle and Mike felt like an old friend helping me choose the vehicle. Keep Mike at Hub... More
Hub Hyundai In order to compete with the other luxury brands, it will be really nice once the brand is presented at a dealership as a luxury brand. You do not ge In order to compete with the other luxury brands, it will be really nice once the brand is presented at a dealership as a luxury brand. You do not get that immediate impression when visiting. However, the staff is friendly. More
Great customer service Awesome customer service great place to buy a car friendy people best car buying experience ever. Im leaving this awesome review because this place is Awesome customer service great place to buy a car friendy people best car buying experience ever. Im leaving this awesome review because this place is awesome. More
Excellent It was a great experience to buy genesis I will recommend to my friends And also get future sell from the same Dealership Thanks for providing such It was a great experience to buy genesis I will recommend to my friends And also get future sell from the same Dealership Thanks for providing such a great customer service More
Good Service and Help Thank you to Al and the Sales manager for helping me out. I got a new hyundai elantra value edition that I am very pleased with. It came out looking g Thank you to Al and the Sales manager for helping me out. I got a new hyundai elantra value edition that I am very pleased with. It came out looking great with a full tank of gas. I look forward to setting up my first service appointment soon. More