West Houston Hyundai

Great Salesman Chris Butcher was so helpful and friendly, and made our buying experience a joy. Actually, we were not going to buy a car today, but we felt we could Chris Butcher was so helpful and friendly, and made our buying experience a joy. Actually, we were not going to buy a car today, but we felt we could trust him, and his demeanor won us over. He was the best! More

Sorry Dealship I was given a price for a use car and drove over 500miles to buy the car. Once I sit down with the Sales person. I was told the car has mandatory 1 I was given a price for a use car and drove over 500miles to buy the car. Once I sit down with the Sales person. I was told the car has mandatory 1400 fee that is added on the selling price. Nothing in this fee was worth more then $100 and I could not use it if I wanted to. Then the Sales man said let me talk to the manager. After he return the price of the car increased over $4,000. I would have never drove to see the car if the Dealer would have been honest with me from the beginning. I have been buying a new car every year for the past 50 years and have never come across a Dealer as bad as this one. More

New Car Very helpful team! Helped me to get the best deal and the exact car i wanted! They were patient in providing thorough information for each car i was i Very helpful team! Helped me to get the best deal and the exact car i wanted! They were patient in providing thorough information for each car i was interested in. More

Hub Value Package. A definite lifesaver! Bought a vehicle last Thursday. Saturday the windshield got chipped on the highway. The Hub Value Package saved my life! Free windshield repair/rep Bought a vehicle last Thursday. Saturday the windshield got chipped on the highway. The Hub Value Package saved my life! Free windshield repair/replacement for two years, nitrogen filled tires, lifetime warranty on window tint. Definitely worth every penny! More

Great Sales Service The sales team at HUB Katy was extremely helpful and did everything they could to make sure the deal worked for me. I would definitely recommend this The sales team at HUB Katy was extremely helpful and did everything they could to make sure the deal worked for me. I would definitely recommend this dealership. More

Scammers Took my car in to have a recall fixed and check a/c. The a/c was working the morning I dropped it off. Daniel the service writer called within 20 Min Took my car in to have a recall fixed and check a/c. The a/c was working the morning I dropped it off. Daniel the service writer called within 20 Minutes saying i needed a new compressor at $1200 dollars. They then held my car ransom for $145 till they would return my keys. Stay well away from these scammers. Took it to my mechanic a/c relay bad $45 fix. So many bad reviews I wonder why. More

Great Customer Service by Sales Rep I really didn’t think I would get a new car that same day and the rep Juan Ariza gave me peace of mind and a great car. Thank you 🙏 I really didn’t think I would get a new car that same day and the rep Juan Ariza gave me peace of mind and a great car. Thank you 🙏 More

Great experience!!!! Nina was the best. For excellent service go see Nina Lee. You will enjoy the experience... in and out in record time. Thanks!!!!! Thanks!!!! Thanks!!! Nina was the best. For excellent service go see Nina Lee. You will enjoy the experience... in and out in record time. Thanks!!!!! Thanks!!!! Thanks!!! More

Irresponsible Attitude in Service Department Took my Tucson to the Service Department for routine oil change. After about an hour got it back with very strong smell of hot oil inside. Manager on Took my Tucson to the Service Department for routine oil change. After about an hour got it back with very strong smell of hot oil inside. Manager on duty refused to admit that they spill oil on the engine and didn't offer any kind of cleaning by saying that it might be smell of anything else but not oil. Now, after more than one month, it still smells bad. More

Excellent and Quick Service!!! Nina Lee was my SalesWomen she was so awesome she got me in and out with a car that I LOVE come check her out! Very SATISFIED!!!! Nina Lee was my SalesWomen she was so awesome she got me in and out with a car that I LOVE come check her out! Very SATISFIED!!!! More