West Houston Hyundai

I knew it was past time for me to get another car, but it had been such a hassle in the past and I did not want that experience again. My friend had bought a car from Hub Hyundai-West about six months ago a had been such a hassle in the past and I did not want that experience again. My friend had bought a car from Hub Hyundai-West about six months ago and advised me to go and be sure to ask for Kimbrough Austin. I went on-line first and found two cars that I was interested in. I called Austin and we set up a time for a test drive of the vehicles. When I got to Hub Hyundai in Katy, Austin was there waiting for me;he was attentive and friendly he answered my questions thoroughly. I test drove both cars, then he parked them side-by-side and went over the bells and whistles of each car; after that review I felt confident with my choice of my Sonata. Austin was professional, and cared that I got the best car for my needs, I will continue to purchase my cars from Austin and recommend him to my friends and family. More

Be wary of dealing with this guy. Her comes at you with the high pressure sales pitch straight out of the gate. He doesn't give you a chance to talk, and sounds like he has had way too much caffeine. He al the high pressure sales pitch straight out of the gate. He doesn't give you a chance to talk, and sounds like he has had way too much caffeine. He also quotes wrong figures about price and mileage etc. It's no different than all the rest of the dealerships that think you're a complete idiot when trying to buy a car, new or used. One to be avoided , in my opinion. More

I was happy that Octavio could give me the price and not have to confer with someone else 10 times. I also felt respected and that they were not trying to take advantage of me as a woman. have to confer with someone else 10 times. I also felt respected and that they were not trying to take advantage of me as a woman. More

No hassle,Great customer service,most of the negotiation was through email, just stop by and pick up my car. Everything I was promised I got it. was through email, just stop by and pick up my car. Everything I was promised I got it. More

Jorge made the entore purchase experience very pleasant. I had already done a great deal of research online on the price and he actually beat it by a small amount. The financing also went very smoothly. T I had already done a great deal of research online on the price and he actually beat it by a small amount. The financing also went very smoothly. They had the exact car I wanted (I got the last one) and left there that day with it. More

HORRIBLE EXPIERENCE!!!! you will be bugged to death the next day on your work phone and cell and if you say you are still looking around you will be told you waisted their time and be hung up on!!!! Nice next day on your work phone and cell and if you say you are still looking around you will be told you waisted their time and be hung up on!!!! Nice way to treat a returning customer. Hub hyundai on 290 service department is just as bad. will never own another hyundai after this. went to Mac Haik Chevy on Katy Fry and walked out with new car awsome expierence with "Chief" we have 2 more Santa Fe's in the family but if I have my way their will be none!!!! thank you Hyundai for your crappy service!!! More

Mark C. was our salesman at Hub Hyundai. We would recommend him hands-down to any body looking for a smooth, easy-going car buying experience. My husband and I were considering a new car but wanting recommend him hands-down to any body looking for a smooth, easy-going car buying experience. My husband and I were considering a new car but wanting a salesman that would be straight forward with us. Mark greeted us with a welcoming smile and spoke straight to us, never making us feel overwhelmed by the “salesman” tactics. This was very important to us. Mark made this experience much easier than I thought it could/ would be. Everybody at the dealership went out of their way to be friendly, and a good “down to earth friendly” and not the “kill you with kindness friendly.” Between Mark and everybody we have dealt with at Hub, I would recommend this dealership to anybody looking for an easy car-buying experience. Thanks Mark! More

I went in just checking out the Hyundai accent and Mark introduced me to the Mitsubishi Lancer and I fell in love. Mark was so helpful with everything! He answered all my questions and even my crazy ones! introduced me to the Mitsubishi Lancer and I fell in love. Mark was so helpful with everything! He answered all my questions and even my crazy ones! Next time I buy a new car I am going back to Mark and HUB Hyundai! And recommending them to all my friends! More

The Salesman, Mr. Octavio Cancel was extremely professional and he made our buying experience simple, and hassle-free. He was patient, honest, and straightforward with us throughout our dealings w professional and he made our buying experience simple, and hassle-free. He was patient, honest, and straightforward with us throughout our dealings with him. Not only was Mr. Cancel helpful, and friendly, but everyone at the dealership too was very cordial. I anticipate continued good relations with Octavio and Hub Hyundai of Katy because they were a pleasure to do business with. More

I went in , took a test drive, and was sold on location, vehicle and friendliness. Everyone was great. It didnt take long at all , I was in out in no time. Jorge Narvaez was very helpful and honest, stood vehicle and friendliness. Everyone was great. It didnt take long at all , I was in out in no time. Jorge Narvaez was very helpful and honest, stood by his word, gave me a price and stuck to it. I would definitly refer to dealership . Frank Rodriguez was very informative and did not rush through paper work, and always smiling. Great crew you have. Thank you Cheri Ingram More