West Houston Hyundai
Houston, TX
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Nice dealership, good experience. Kimbrough was nice, attentive to details, very professional. It was pleasure to do business with him. Should I need another car this dealership will t Kimbrough was nice, attentive to details, very professional. It was pleasure to do business with him. Should I need another car this dealership will the first place to visit. More
Nick Gonzales, Director of Fleet Nick was excellent to deal with from beginning to end. He got us into a car that was right for our driving and at a great price. Frank went beyond the Nick was excellent to deal with from beginning to end. He got us into a car that was right for our driving and at a great price. Frank went beyond the call on financing for us when out Credit Union did not come through. Frank got us financing that met everything we needed and went beyond finding a better rate even after we had signed the original papers. I have never had a dealership continue working on financing after the paperwork was signed. More
Great This is my first lease and the experience was great. The whole process was easy and went very smoothly. Cory went out of his way to help me get the be This is my first lease and the experience was great. The whole process was easy and went very smoothly. Cory went out of his way to help me get the best deal and a great car. I have already recommended one person that purchased a car and will continue to recommend people. More
Just fine. I have bought five new Hyundai Sonatas and Elantras for my family and myself in the last five years from Hub Hyundai. It has always been a pleasure t I have bought five new Hyundai Sonatas and Elantras for my family and myself in the last five years from Hub Hyundai. It has always been a pleasure to work with Nick and the others. More
my review did most of business over the phone, Cory was great when we met him in person. and he drove the car to San Antonio to deliver it to us after the repai did most of business over the phone, Cory was great when we met him in person. and he drove the car to San Antonio to deliver it to us after the repaint of the bumper. More
Outstanding experience. All of the people at Hub with which I came into contact (salespersonnel and other individuals) were all helpful and friendly. I was impressed with al All of the people at Hub with which I came into contact (salespersonnel and other individuals) were all helpful and friendly. I was impressed with all of the people I met at this dealership. More
Returning Customer There is a reason why consumers return for future purchases. It is solely due to customer service. There was on hiccup with the finance manager that There is a reason why consumers return for future purchases. It is solely due to customer service. There was on hiccup with the finance manager that did not go well but my salesman Nick Gonzales and his Mamager, Adam Buksch helped to smooth things over and once again make me a happy customer. Thank you for your dedication and caring about your customers. More
poor Shifty finance personnel, trying to sneak in unwanted items. Taking 3 weeks to process the loan and payoff of trade in vehicle. After buying 6 previ Shifty finance personnel, trying to sneak in unwanted items. Taking 3 weeks to process the loan and payoff of trade in vehicle. After buying 6 previous vehicles from HUB, this time proved I would never visit this dealership again More
Proud New Hyundai Owner My curiosity of how Hyundai is known to be a respectable company is what led me to drive in to the dealership. As any consumer, my wife and I did our My curiosity of how Hyundai is known to be a respectable company is what led me to drive in to the dealership. As any consumer, my wife and I did our home work to select our new vehicle and since we are new parents, we wanted to make sure that the vehicle had enough safety features and reliability for our future family road trips. The moment I drove in to the dealership I felt no pressure on committing to sign any papers. Chris, our salesman, LISTENED, something that many other salespeople fail to do. He took the time to explain what vehicles offer what, guided us to select a vehicle that would benefit my family and did not push for an expensive model. We said what our budget was and felt that we didn't drift off from it. Only complaint I have is the dealing back and forth...I'm a man of few words, I don't like to waste time and pretty much straightforward on what I want. I guess it's all about business. Overall grade = A- More
Wonderful Experience I had a Great experience; everyone was quick & efficient. I would definitely recommend to others. As a second vehicle I am very happy with my purchase I had a Great experience; everyone was quick & efficient. I would definitely recommend to others. As a second vehicle I am very happy with my purchase. I will be able to pass this car down to my teenager in a coupe of years. More