West Houston Hyundai
Houston, TX
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The Best of the Best! This was my 3rd new car I got at this dealership. The first 2 I bought and this, my 3rd car, I leased because the finance terms were EXCELLENT! Alex R This was my 3rd new car I got at this dealership. The first 2 I bought and this, my 3rd car, I leased because the finance terms were EXCELLENT! Alex Rezai, the salesperson, was wonderful. He was kind, professional and caring. Never did he make me feel pressured. He answered all my questions and he did an excellent job. I give Alex an 11 on a scale of 1 to 10! The finance portion of the process was quick and easy. The Finance Director, Shirley Cole, found even more ways to save me money. I truly appreciate her honesty and friendly, caring service. She is #1. Every interaction I've had with HUB Hyundai West has been excellent. All the staff members in all the departments are professional, friendly, caring, compassionate and honest. I will definitely always use this dealership for all my needs and recommend it to all my friends. More
Pealie Fordyce my salesman Ziya wonderful and claed and genesis.my overall experience was freandly.i was not forced to getting a car that wasnt for me.i will keep c my salesman Ziya wonderful and claed and genesis.my overall experience was freandly.i was not forced to getting a car that wasnt for me.i will keep coming here. More
Great Dealership I have enjoyed doing business with them. This is the third vehicle I have purchased from them. Thanks for everything and I will return in the future. I have enjoyed doing business with them. This is the third vehicle I have purchased from them. Thanks for everything and I will return in the future. More
Great service I'm happy I chose this location. Everyone was very nice ad accommodating. I didn't feel pressured to make a decision and I will certainly refer friends and family to this location. Jy Everyone was very nice ad accommodating. I didn't feel pressured to make a decision and I will certainly refer friends and family to this location. Jyra was very down to earth and willing to assist. More
Hyundai Sport The salesman was very good along with the sales manager. The internet sales is where the ball was dropped. The service is a little slow but the sales The salesman was very good along with the sales manager. The internet sales is where the ball was dropped. The service is a little slow but the sales person was new and may have contributed to the problem since he doesn't know them well. More
Love this dealership! I've now purchased a 2017 Santa Fe Sport to replace my 2007 Santa Fe Sport -- both were purchased from this dealership and the buying experience was p I've now purchased a 2017 Santa Fe Sport to replace my 2007 Santa Fe Sport -- both were purchased from this dealership and the buying experience was positive! The Service Department does a great job in my opinion and I've found them to be professional, considerate, and trust-worthy. I know others who have had positive experiences as well so I definitely recommend them highly. More
Average I think things were average but my previous car buying was a lot smoother there. I felt like things moved to fast and I wasn't explained things clearl I think things were average but my previous car buying was a lot smoother there. I felt like things moved to fast and I wasn't explained things clearly. More
Service One main reason I bought a Hyundai is because of their service department and warranty. I had a Hyundai Sonata before my Elantra. It broke down but Hy One main reason I bought a Hyundai is because of their service department and warranty. I had a Hyundai Sonata before my Elantra. It broke down but Hyundai kept their word and fixed it. More
Good car with excellent services Again I love my car and delightful with services. If anyone who's looking for a good gas mileage along with awesome customer services please stop by H Again I love my car and delightful with services. If anyone who's looking for a good gas mileage along with awesome customer services please stop by Hyundai sub in Katy to see Avi and his team More
Improved but need more The service of the dealership was improved compared with a couple of years ago. The staffs are friendly and not rude. Maintenance services are now fa The service of the dealership was improved compared with a couple of years ago. The staffs are friendly and not rude. Maintenance services are now fair. However, compared with other brand, it need to improve more. As per the previous service of my Genesis, they specified 'we cleaned you car!' however, they did not cleaned my car. It makes me unhappy ! I think some more invest for guest service area needed so that the customers feel comfortable during the wait time. More