West Houston Hyundai

My 2017 Sonata The two employees I worked with to determine my purchase or lease options were Alex Rezai and Marquis Foxx. They clearly reviewed my concerns with me The two employees I worked with to determine my purchase or lease options were Alex Rezai and Marquis Foxx. They clearly reviewed my concerns with me and helped me reach a decision that would fit my situation. They did not pressure me in any direction. It was a professional and respectful process. More

Great day at Hyundai. I was greeted by the salesperson within one minute of browsing a couple vehicles. I let him know what models and features I was considering. I also le I was greeted by the salesperson within one minute of browsing a couple vehicles. I let him know what models and features I was considering. I also let him know that if the price is right, then I am ready to buy today. The salesperson showed me various models with various features, and even showed me other vehicle makes, but it didn't take long for me to decide which car I wanted. I spent the entire afternoon at Hub Hyundai ironing out the financial details. We all eventually reached an agreement, and I left in the new car that I wanted that day! I am very thankful for the amazing service, time, and effort to meet my needs. There was a small dent on the fender, which I hope they didn't notice while detailing the car and just hoped I wouldn't notice... but they were able to get that taken care of for me within the first week of ownership. I never had much of an opinion or interest in Hyundai prior to this visit, but this team has now gained a loyal Hyundai customer. More

Great customer attention Jackson was so helpful and did everything in his power to find us a car. He found the perfect car for us and walk us through the whole process step by Jackson was so helpful and did everything in his power to find us a car. He found the perfect car for us and walk us through the whole process step by step. He answered all of our questions and them some. I highly recommend HUB Hundai and Jackson in particular. More

Way to go You guys have given me the easiest car buying experience I've ever had. Thanks a million guys . I will be coming back for my next car You guys have given me the easiest car buying experience I've ever had. Thanks a million guys . I will be coming back for my next car More

Haggle prices Their website is showing same big discounts on 2017 elantra so i called them to check the avialabity so they confirmed the car with the stock number Their website is showing same big discounts on 2017 elantra so i called them to check the avialabity so they confirmed the car with the stock number but when i went to the dealer they said our website messed up we can't give you that price... and they said we will fix our website soon and now after 13 days its still showing same prices... so don't put that prices to attract customers which you can't give. More

Great salesman! Came in to buy a new Elantra and Hyundai and Jackson did everything in their power to get me the car I wanted. I was able to drive off in my 2017 Elan Came in to buy a new Elantra and Hyundai and Jackson did everything in their power to get me the car I wanted. I was able to drive off in my 2017 Elantra the same day. Great service and great car! More

Terrible experience I had a terrible buying experience with Hub Hyundai West-Katy To begin with the finance department ran my credit without my signature or permission I had a terrible buying experience with Hub Hyundai West-Katy To begin with the finance department ran my credit without my signature or permission, I came with my own bank financing and expressed this from the beginning of my transaction. When I explained this I was basically given an "Oops". Next, The vehicle was not thoroughly checked out prior to selling it to me. On the day of purchase, 15 minutes after I left the lot several lights came on in the instrument cluster including the check engine light. The car was returned for repairs and stayed in the shop for greater than 1 week. Invalid plates that did not belong to my vehicle (Not even the same make or model) were attached to the vehicle by someone at the dealership on 3/16. The vehicle was also sold to me without a clear Title and took 5 months to get plates. The only thing I've been offered for numerous trips to the dealership and inconvenience was 1 single tank of gas, which I had to drive 30 miles to get. I have purchased many cars and this was the worst car buying experience.I am beyond dissatisfied with the entire experience with HUB Hyundai West-Katy. More

Excellent Service Everything went as planned ... it was worth the drive, and I was very happy.. If I ever have to come back I would come to Marquis Everything went as planned ... it was worth the drive, and I was very happy.. If I ever have to come back I would come to Marquis More

Great I had the pleasure of dealing with Marquis. He was the salesman I've had in my life. I was pleased with his service. I will definitely be back to this I had the pleasure of dealing with Marquis. He was the salesman I've had in my life. I was pleased with his service. I will definitely be back to this dealership. Service was great. Thanks Marquis. More

Hard Working Sales Alex was fantastic. He worked very hard to give me the deal that I wanted. When I left I was so excited about my new vehicle. I'm going to send all my Alex was fantastic. He worked very hard to give me the deal that I wanted. When I left I was so excited about my new vehicle. I'm going to send all my Hyundai customers back to him. More