West Houston Hyundai
Houston, TX
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Excellent experience This is the third car I've purchased from Hub and it's always a nice experience. Nothing bad to say at all about the dealership or employees I encoun This is the third car I've purchased from Hub and it's always a nice experience. Nothing bad to say at all about the dealership or employees I encountered. More
Always great customer service at Hub Hyundai We went in for an old change and left with a new car...the customer service is so genuine and natural in every department that it just happens. I've We went in for an old change and left with a new car...the customer service is so genuine and natural in every department that it just happens. I've bought 2 cars here already and my third is already planned out. We also don't go anywhere else for maintenance and service! More
Oil Change service review. Friendly and Professional Lisa Jone was very professional and she knew exactly what I needed. She made sure my oil service was done in a record time. Friendly and Professional Lisa Jone was very professional and she knew exactly what I needed. She made sure my oil service was done in a record time. She was very friendly from the start til end and always had a smile on her face. She made me feel at home. I will recommend my friends to her any time. More
Excellent again I have purchased several vehicles from HUB Katy. It is because of the dealer stock, customer service, fair pricing, and no haggle experience. I wil I have purchased several vehicles from HUB Katy. It is because of the dealer stock, customer service, fair pricing, and no haggle experience. I will continue to return because they listen to what I want and how much I can afford and make a perfect match. More
Great Ziya was wonderful and Really was a pleasure to deal with, not only did he bring what we wanted but ithe felt like we knew him for years such a great Ziya was wonderful and Really was a pleasure to deal with, not only did he bring what we wanted but ithe felt like we knew him for years such a great guy, great personality, great character, and just overall a good guy. More
New car Thank you for helping me with the purchase of my new car. I enjoy it more everyday. The staff were very helpful with the whole process. I would define Thank you for helping me with the purchase of my new car. I enjoy it more everyday. The staff were very helpful with the whole process. I would definetly be a repeat customer in the future. More
Great experience! Had a good time at the dealership. Definitely never felt pressured and we were always at ease and comfortable. If we buy another Hyundai we will defin Had a good time at the dealership. Definitely never felt pressured and we were always at ease and comfortable. If we buy another Hyundai we will definitely be back here. More
Returned for the salesperson Hub West was our first stop as they had a color in stock that no one else had. We visited several Genesis dealers, and even performed out test drive Hub West was our first stop as they had a color in stock that no one else had. We visited several Genesis dealers, and even performed out test drive at another dealer, before returning to Hub West namely because of the salesperson, Sean, who was by far the most personable and likeable salesperson we had dealt with. In the end we had a vehicle transferred to Hub West so that we could make our purchase there. More
Service Depends on Salesman Initially I was greeted by a salesman, Carlos, that would help other customers while helping me, so he forgot to retrieve the keys I requested for a t Initially I was greeted by a salesman, Carlos, that would help other customers while helping me, so he forgot to retrieve the keys I requested for a test drive. He would not tell me the price of some of the vehicles, and instead brushed it off saying that the set price didn't matter because it was the last Saturday of the month. He told me to look up the price online instead of responding to my questions. He seemed as disgruntled as I was so he offered to find someone else to help me. Ultimately, I met a different salesman, Iriam Diaz, who I was very satisfied with. More
Great experience I just love Ziya he is honest and straight forward. He restored my confidence in the car buying process. I just love my brand new car I just love Ziya he is honest and straight forward. He restored my confidence in the car buying process. I just love my brand new car More