West Hills Kia

Chad was very friendly and efficient when I brought my KIA Sportage in for some warranty work to be done. I was offered a shuttle ride home but it was not necessary on this visit. Brad explained to me the KIA Sportage in for some warranty work to be done. I was offered a shuttle ride home but it was not necessary on this visit. Brad explained to me the inspection showed that my brakes were in need of being done. Chad made sure the parts were ordered and made an appointment for me to bring it back in the following week. When I returned for my appointment this week Chad again helped me and insured all parts had arrived before I dropped the car off. While I was there on my initial visit all employees that were there were very friendly and helpful. I was very happy for the complimentary coffee bar coupon ! I was even offered a bottle of water before I left. I would recommend this dealership to anyone that I knew who was interested in purchasing a KIA or those who already own one for service. Thank you for having friendly and efficient customer service ( just when I thought good old fashioned customer service was gone forever ) ! Thank you again ! More

Friendly, low pressure service made my purchase as low stress as possible. I appreciate the time you took to make sure I understood my contract as well as my new car! Your response to my concerns and the stress as possible. I appreciate the time you took to make sure I understood my contract as well as my new car! Your response to my concerns and the integrity you showed in making sure my deal was fair and equitable has insured that I will recommend you to my friends and family. These days it is hard to find a company that prizes customer service so highly...Bob is an asset to the West Hills family! More

My time with you all was fantastic, I felt very special and not rushed or pushed I like the way you do business. I will recommend you to everyone. Thanks ever so much By the way. Yours sales group a and not rushed or pushed I like the way you do business. I will recommend you to everyone. Thanks ever so much By the way. Yours sales group are the best I have ever done business with. THANK YOU Jessica Jo Anne Barker More

Originally, we popped in to West Hills Kia to check out a used vehicle (browsed the online dealer site prior to our trip, so husband had a few vehicles already in mind). Julianna Zimburean couldn't have bee used vehicle (browsed the online dealer site prior to our trip, so husband had a few vehicles already in mind). Julianna Zimburean couldn't have been a better sales rep.; very knowledgeable and customer service oriented. I felt like we were shopping with a family member :) We ran Julianna's butt off all over their lot (& their lot IS significant) but she beautifully maintained her professionalism (& my husband CAN test that!!). She did her job so well, in fact, that we bought a new car instead of a used one! Bob Villa helped steer us to the best finance rate deal, which surprised my husband who had done quite a bit of homework before we started car shopping. I'm gonna' throw in kudos here also to Navy Federal Credit Union & the FINE 1.79% rate we got -- WOOHOO! Bob is very personable & knowledgeable and made our experience painless. So if your thinking about car shopping, we highly recommend you go check out how Kia has evolved .... We bought a 2012 Forte & couldn't be more pleased. We had one of our most pleasant car buying experiences (haven't said that too often in 31 years of marriage). Thanks Julianna and Bob for GREAT service & peace of mind in our car purchase!! Rick & Janie Payne More

This was the best experience buying a car I have ever had! I traded my ford for a 2013 kia soul yesterday and Kent made the buying experience very stress free and fun. I would recommend everyone I know w had! I traded my ford for a 2013 kia soul yesterday and Kent made the buying experience very stress free and fun. I would recommend everyone I know who is thinking about buying a car to make the drive to Bremerton. I drove all the way from auburn wa. Thank you guys so much!! More

We were referred to German by PJ, when PJ had a scheduling conflict. German greeted us as if he knew us as soon as we pulled into a parking space. He knew we were interested in a Kia Sorento and scheduling conflict. German greeted us as if he knew us as soon as we pulled into a parking space. He knew we were interested in a Kia Sorento and immediately showed us the one we wanted to see. We were very pleased with the vehicle, but had lots of questions which German answered to our complete satisfaction. We purchased it the same day. The financing details went extremely smoothly, and Bob was very helpful in guiding us through the process. We also had a friend who recommended German. We are very happy customers. Jan & Rich More

Worst experience ever for trying to obtain a car. Staff did not listen to what I was looking for, only wanted to sell me hard on what they had in stock. Would not let me use my own financing, could not ge did not listen to what I was looking for, only wanted to sell me hard on what they had in stock. Would not let me use my own financing, could not get the vehicle I wanted. Left there had a nice drive with my family over to the Eastside and got EXACTLY what I wanted at a great deal. The dealer got me my car within an hour. Thank you.... More

I can not express enough the great experience I had at west hills KIA. The Sale personal was polite and had an upbeat attitude towards me. My sales Representative was Julieanna Zimburean, Not only was she west hills KIA. The Sale personal was polite and had an upbeat attitude towards me. My sales Representative was Julieanna Zimburean, Not only was she polite , but she showed, no signs of pressuring me to buy a car. I had came in at least 2 times to test drive cars, I was looking for a certain car, and she allowed me the space I needed to make my finale choice. Julieanna did not pressure call me, or rush me to make a decision. I have always bought my cars from Toyota, and this was my first KIA purchase, I do feel that not only did I like the vehicle I picked, but the price was great, great trade in value, and Julieanna. I recommend west hills KIA to anyone who is looking for a new car, and ask for Julieanna to help you, you wont regret it. Helen Muralt More

This was a great, non-painful new car buying experience. Staff friendly, very helpful, knowledgeable and good humored! We really like our new Soul+ - it has everything we had wanted and at a reasonable pric Staff friendly, very helpful, knowledgeable and good humored! We really like our new Soul+ - it has everything we had wanted and at a reasonable price. Thank you West Hills Kia: especially our new friends, Jessica Brendbaugh (sales) & Bob Villa (finance). More

I came to West Hills Kia looking for a vehicle and i found a used 1999 3000gt SL with low mileage. I talked to Bob Villa and he Worked his magic and the next think i know i walking out with an awesome c found a used 1999 3000gt SL with low mileage. I talked to Bob Villa and he Worked his magic and the next think i know i walking out with an awesome car! Thank you Bob, you're awesome! More