West Hills Kia
Bremerton, WA
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716 Reviews of West Hills Kia
Gabe was amazing, he made sure we were taken care of and did everything in his power to get a us a great deal on our car. I couldn’t have asked for a better experience than what gabe gave us! 10 out of 10!! did everything in his power to get a us a great deal on our car. I couldn’t have asked for a better experience than what gabe gave us! 10 out of 10!!!! More
The service department (Alex) was very thorough, quick, and extremely courteous. He kept me appraised of the status of my vehicle and got me out in about 1 hour and 15 minutes. I had bulbs in both headligh and extremely courteous. He kept me appraised of the status of my vehicle and got me out in about 1 hour and 15 minutes. I had bulbs in both headlight gets replaced. More
Alex on West Hill Kia In Bremerton Washington is a phenomenal employee. He is very helpful each time I go there. This is my second time having him. He definitely knows what he’s doing. He’s very patie phenomenal employee. He is very helpful each time I go there. This is my second time having him. He definitely knows what he’s doing. He’s very patient and he has excellent customer service skills. they even vacuumed out my car when I got it back. I am so happy. More
Timothy, the person I worked with, was excellent, professional and delightful to work with; he responded to all of my concerns and was helpful before and after the purchase. professional and delightful to work with; he responded to all of my concerns and was helpful before and after the purchase. More
$40 to change 2 brake light bulbs. I bought them to do myself ($7.50 for both) got home and both brake lights are working. The technician said there was a possible connector problem, b I bought them to do myself ($7.50 for both) got home and both brake lights are working. The technician said there was a possible connector problem, but didn’t list it on the paperwork. I guess word of mouth and trust me but don’t document must be common practice at this dealership. My 2019 Sorento has 31K on it but the dealership suggested fuel injector service ($204), brake fluid service, whatever that is ($220), front end alignment ($159) after just stating in their report that tire inflation is proper, tire tread is good on all tires and wearing even. They decided all this without ever seeing or servicing my car before. I hope they remember what it looks like because any future service will be done by a reputable dealer or my network of local mechanics. Nina, the service counter associate, was the highlight of this entire experience. More