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West Hills Kia

Bremerton, WA

4.6
712 Reviews

515 W Hills Blvd

Bremerton, WA

98312

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712 Reviews of West Hills Kia

December 19, 2024

Readily available service appts and timely results! Nina always have prompt service and consistent communication. More

by Vnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Shaw
Dec 20, 2024 -

West Hills Kia responded

We're delighted to hear that Nina and the West Hills Kia team provided you with prompt service and consistent communication. Thank you for sharing your experience!

December 12, 2024

Great service Nice people! Jason was Very Nice! Service is Always Good When I bring my car in For service More

by paulaflores72067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lea Palmer
Dec 12, 2024 -

West Hills Kia responded

We're delighted to hear that Jason and the team at West Hills Kia provided you with great service! Thank you for your continued trust in us, we look forward to serving you again.

December 12, 2024

Timothy, the person I worked with, was excellent, professional and delightful to work with; he responded to all of my concerns and was helpful before and after the purchase. More

by JWELLMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Eickmeyer, Samuel Hobbs, Carly Cashman-DiBiase, Tiffany Fulweiler
Dec 12, 2024 -

JWELLMAN responded

Timothy was an amazing person to work with at West Hills. In fact, I found working with the entire team a real joy. I appreciate them answering all of my questions and following up with me in all of my concerns. It was a great experience and I will be recommending Kia to all my friends on Bainbridge.

Dec 12, 2024 -

West Hills Kia responded

We're delighted to hear that Timothy provided such excellent service during your experience at West Hills Kia. Thank you for sharing this feedback!

November 26, 2024

$40 to change 2 brake light bulbs. I bought them to do myself ($7.50 for both) got home and both brake lights are working. The technician said there was a possible connector problem, b More

by bernielawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nina, service desk
Nov 27, 2024 -

West Hills Kia responded

Bernie - It's disappointing to hear about your experience with the service recommendations and brake light issue. We strive for transparency in our services, so it's concerning that this wasn't reflected during your visit. I'm glad Nina was able to provide a positive aspect of your experience, but I would like the opportunity to address these concerns further if you're open to it. Please feel free to reach out at any time. Thank you, Ken Hynek - General Manager - 360-377-1300

October 26, 2024

We have bought 3 cars from this dealership. The last one was the best experience. Great service and incentives. More

by mspigy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason from service
Oct 28, 2024 -

West Hills Kia responded

Thank you for your continued trust in West Hills Kia! We're delighted to hear that your most recent experience was the best yet, and we appreciate your kind words about our service and incentives. Looking forward to assisting with any future car needs!

October 26, 2024

West hills Kia provided me with an excellent experience find the right vehicle for me v More

by sparky1860
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Weeks, Stephen Taylor
Oct 28, 2024 -

West Hills Kia responded

Thank you for trusting West Hills Kia with your business! We hope you enjoy your new ride!

October 25, 2024

West Hills Kia is very straightforward, super helpful and always looking to provide the best service! More

by Sid Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex from Service - Awesome, Colton Weeks, Luke Buchanan
Oct 25, 2024 -

West Hills Kia responded

Sid, thank you for the great feedback! We're delighted to hear that our team at West Hills Kia provided straightforward and helpful service. We appreciate your support!

October 18, 2024

They always have the friendliest people working and they always help me with my questions/concerns. More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 21, 2024 -

West Hills Kia responded

We are so happy that our West Hills Kia team has provided friendly service. Thanks, Emily!

March 11, 2024

They took care of my first oil change and a vehicle recall and finished ahead of time. Nina, at the service desk, was friendly and knowledgeable and everything was great! More

by Paul Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina in service
Mar 12, 2024 -

West Hills Kia responded

Paul, it's great to know that Nina and our team at West Hills Kia were able to provide you with a timely service. We appreciate your feedback!

February 28, 2024

My service advisor Maekayla was very helpful with all my service questions and provided excellent customer service! More

by kyle_wa96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Maekayla
Feb 28, 2024 -

West Hills Kia responded

Kyle, we're glad to know Maekayla was able to assist you with your service questions at West Hills Kia. Thanks for sharing your experience!

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