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West Herr Toyota of Rochester
Rochester, NY
255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 04, 2023
Derek from West Herr of Rochester Toyota Service department and the service team are awesome! Thank you for always taking the time and patience to hear my issues, understand and fix the problems wi department and the service team are awesome! Thank you for always taking the time and patience to hear my issues, understand and fix the problems with my vehicle. I can always trust that they have my safety as 1st priority when servicing my vehicle and making sure everything is up to date. From Vanderstyne Toyota transitioning to West Herr…thank goodness that most of the customer service/service technicians have remained…trust means a lot over the past 10 years I’ve been bringing my vehicle there. I am forever appreciative to Derek and the team! More
by Rosie
Employees Worked With
Derek
October 31, 2023
The sales and service department are great. I would recommend Tony and Allen in the sales department and Derek in the service department. I would recommend Tony and Allen in the sales department and Derek in the service department. More
by jimjermyn1
Employees Worked With
Tony, Allen, Derek in service
October 19, 2023
Very fast easy purchase of my 2024 corolla. Love it. Took time to explain all features on car.also filled gas .thanks so much for your service Love it. Took time to explain all features on car.also filled gas .thanks so much for your service More
by grammycoco
Employees Worked With
Shane, savanna. & few others forgot name
October 18, 2023
Derek has historically been awesome since owning my RAV. He is knowledgeable & accommodating. Great human. He is knowledgeable & accommodating. Great human. More
by Tzwag
Employees Worked With
David is also awesome. Always makes accommodations to fit me in due to my intense schedule. Great human!!
October 09, 2023
I dropped in at the last minute because of a check engine light that went on as we were heading out of town. They fit us in - checked everything over and we were on our way within the hour - at no charge! I light that went on as we were heading out of town. They fit us in - checked everything over and we were on our way within the hour - at no charge! I appreciate this dealership. More
by Peaceful
Employees Worked With
Allen
