West Herr Toyota of Rochester

I needed paint repair on my RAV4. My contact person was very attentive, trying to keep me updated on the expected completion of the project. It was longer than expected but the job lo My contact person was very attentive, trying to keep me updated on the expected completion of the project. It was longer than expected but the job looks very nice More

They have a very friendly and knowledgeable staff. Derek went out of his way to help me address some issues I had with the navigation system and I want to say a big Thank You. Derek went out of his way to help me address some issues I had with the navigation system and I want to say a big Thank You. More

Always amazing service. I’m definitely spoiled! I don’t have any reason to look elsewhere! I’m definitely spoiled! I don’t have any reason to look elsewhere! More

Lorie was great to deal with. She kept us up to date with the delivery process and made buying the car simple. She kept us up to date with the delivery process and made buying the car simple. More

Very professional on time. Left the car clean as a whistle. I need four more words. Thank you very much. Left the car clean as a whistle. I need four more words. Thank you very much. More

First time to this service department. Very impressed. 5,000 mile service was done in 45 minutes. Very professional service person, helpful, friendly. I'll be back! Very impressed. 5,000 mile service was done in 45 minutes. Very professional service person, helpful, friendly. I'll be back! More

The dealership has fair pricing for new cars and does not put pressure on customers to sign immediately! Their service department is excellent! put pressure on customers to sign immediately! Their service department is excellent! More

Ryan is nice to work with. Fast clean service quick work. Clean break room. Friendly Fast clean service quick work. Clean break room. Friendly More

This location is always great! This dealership is the only on I would use. I recommend it to friends and family! This dealership is the only on I would use. I recommend it to friends and family! More

Great and efficient service whenever I go. Crew listens to my concerns, and are friendly and knowledgeable. Crew listens to my concerns, and are friendly and knowledgeable. More