West Herr Toyota of Rochester

Excellent people and well run dealership. Happy with vehicle purchase. Will see how car performs over long term. vehicle purchase. Will see how car performs over long term. More

Walking into West Herr was like walking into my Grandma’s kitchen. The dealership was spotless to the point of glistening! There was movement all around, but I immediately felt as if I belonged. There was a kitchen. The dealership was spotless to the point of glistening! There was movement all around, but I immediately felt as if I belonged. There was a true family atmosphere that I appreciate. I will be a returning customer. More

Very clean and modern looking shop everyone very polite tells you exactly what’s getting done and when it’s done didn’t have to wait long at all tells you exactly what’s getting done and when it’s done didn’t have to wait long at all More

Great service and very helpful staff would recommend this dealership to everyone I know and definitely purchase another car from them very knowledgeable staff and the work is done fast dealership to everyone I know and definitely purchase another car from them very knowledgeable staff and the work is done fast More

Derek is great at his position. Knowledgeable and respectful. He’s an asset to the service department. He advised me of our car’s maintenance needs and gave options. respectful. He’s an asset to the service department. He advised me of our car’s maintenance needs and gave options. More

Multiple warning lights came on and West Herr offered an appt. immediately. Service staff is always courteous and professional. Work is done right the first time and I like using technicians that really k appt. immediately. Service staff is always courteous and professional. Work is done right the first time and I like using technicians that really know my vehicle. Definitely recommend this place for service. More

West Herr recently acquired Vanderstyne Toyota in Rochester, NY. My car needed servicing and I was a bit concerned about the quality of service that would be forthcoming. Should not have worried as W Rochester, NY. My car needed servicing and I was a bit concerned about the quality of service that would be forthcoming. Should not have worried as West Herr hired the service staff that had served so well on the past, and also hired additional staff Pricrs still high, but then it is a Toyota. I would encourage access to more discount coupons. Good experience all around. Tjank you West Herr More

Worked with Allen Ong at West Herr Toyota of Rochester; I took my vehicle for a service check. Allen was professional, courteous, friendly and went above and beyond to explain details to me about my vehicle took my vehicle for a service check. Allen was professional, courteous, friendly and went above and beyond to explain details to me about my vehicle that I was not aware of. I appreciated his attention to detail and patience. More

Leased a Tacoma from West Herr. My salesman was Joseph Wyse. Joe has assisted me with 4 vehicles through the years. He is very knowledgeable and eager to get me the vehicle I want. The dealership is clean Wyse. Joe has assisted me with 4 vehicles through the years. He is very knowledgeable and eager to get me the vehicle I want. The dealership is clean with a top notch service department. 4 Toyotas and have never been disappointed!! More