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West Herr Toyota of Rochester

Rochester, NY

4.9
261 Reviews

4374 Ridge Road West

Rochester, NY

14626

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Showing 261 reviews

November 10, 2021

This dealership was very helpful, friendly, and welcoming. The process of picking up the car was smooth. More

by Cjbear0856
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesmen, financial guy
November 09, 2021

West Herr is always very professional and courteous in dealing with customers in both sales and service. More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
October 29, 2021

I experienced professional fast service at West Herr Ford Toyota. I had and oil change, tire rotation and inspection. I will definitely be back for more service on my vehicle! More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
October 29, 2021

Great service as always. I don’t have 15 words to say! Great job in sales with Tom and the service team. More

by sue41554
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
October 28, 2021

Excellent service from Allen at first class dealer. I would highly recommend West Herr automotive. Allen was professional and salesman Tom Petrie is a great salesman who puts his customer above everythi More

by ngilheany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen, aTom Petrie
October 22, 2021

My experience was great. Shane listened to what I wanted and needed and I absolutely love my new Toyota. Everyone, especially Shane, Savannah, and Tony, was kind and professional. More

by Ann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Shane, Savannah
October 20, 2021

Great as always, no complains every one is great and I am satisfied , great service and know their job, I love every one, More

by Sysosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derick
October 01, 2021

Great service for first 5000 mile service. dealership sent a couple reminders that day and when I arrived it took no more than 5 minutes to check in. More

by Jay49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony T
September 22, 2021

Great service.. They are very good with communication. There should not be a minimum of words for review. More

by lucyfan61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
September 09, 2021

Bought a car from Lorie. She was very professional and helpful in explaining details,including follow up in car with various procedures. Would certainly purchase another car form her. More

by Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorie & steve
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