West Herr Toyota of Rochester

HAVE BEEN GOING THERE FOR 15 YEARS WITH OUTSTANDING COURTEOUS 😁GREAT STAFF TO WORK WITH🐝🇺🇸 COURTEOUS 😁GREAT STAFF TO WORK WITH🐝🇺🇸 More

Did a oil and filter change and quote on exhaust system. After paying a reasonable price for oil change and tire rotation, I was then quoted $2100 to fix the exhaust pipes. To say the least I was taken by After paying a reasonable price for oil change and tire rotation, I was then quoted $2100 to fix the exhaust pipes. To say the least I was taken by surprise and promptly took my car to Another place to get another quote. After paying $2000 for my last service stop to include replacing the drive shaft after only 85,000 miles, I was not going to pay another $2,000 for service. Even though everyone is friendly, I may start having my car service done elsewhere. More

My experience today at West Herr Toyota in Greece was extraordinarily satisfied. Allen greeted me as I got out of my vehicle at 8:15 a.m. with courtesy which impressed me immediately. From that point, extraordinarily satisfied. Allen greeted me as I got out of my vehicle at 8:15 a.m. with courtesy which impressed me immediately. From that point, he checked me in and explained the process of getting the NYS inspection and any needed service. Throughout my waiting period, he updated the progress of the several areas of service to which I agreed several times. He was thorough, efficient, and professional. The entire atmosphere of the dealership seemed to be one of friendly, hardworking, and pleasant employees. My highest recommendation to any vehicle owner is to visit West Herr Toyota on Ridge Road West. You'll be glad you did. More

I was treated kindly by the service staff who actually remembered me after eight months. They got me out in record time, and they were nice to my dog. Best overall experience at a dealer ever. remembered me after eight months. They got me out in record time, and they were nice to my dog. Best overall experience at a dealer ever. More

Went in for oil change and basic checkups. Everyone was professional and charge was reasonable Everyone was professional and charge was reasonable More

It is always a comforting experience with the service people who work at the West Ridge dealership. David is one of the best people who work at the West Ridge dealership. David is one of the best More

This Toyota dealer is the best for service I have been to. Made my appointment and as soon as I pulled in had a person immediately taking care of me. All the work done promptly within reasonable time and to. Made my appointment and as soon as I pulled in had a person immediately taking care of me. All the work done promptly within reasonable time and at a good price. Have been going there for years with always great service! More

I always have a very favorable experience when dealing with VanDerstyne/Herr Toyota.Everyone is courteous and work is always completed on time! They are very clear about what needs to be done and explain with VanDerstyne/Herr Toyota.Everyone is courteous and work is always completed on time! They are very clear about what needs to be done and explain the work and cost thoroughly. I have often recommended the dealership to friends and family. More

I had a great experience working with Lorie she made the whole car experience pleasant. whole car experience pleasant. More

I went in was immediately acknowledged and the work done was quick and efficient. Would return again without question, nice waiting area and people pleasant. was quick and efficient. Would return again without question, nice waiting area and people pleasant. More