West Herr Toyota of Rochester

I arrived early for my 5,000 mile service and was greeted and my car was complex in 25 minutes. Everything was explained to me and I was very satisfied. and my car was complex in 25 minutes. Everything was explained to me and I was very satisfied. More

Great service team with short wait time. Courteous customer service with great communication. Will be back. customer service with great communication. Will be back. More

Caring, friendly service from the start, and the icing in the cake was the vehicle I was looking for and a deal I couldn't pass up. the cake was the vehicle I was looking for and a deal I couldn't pass up. More

i bought my car here the ppl here are very nice and i really like that im out pretty fast i find prices kinda high im on a fixed income but dealships are a little higher also bertter job really like that im out pretty fast i find prices kinda high im on a fixed income but dealships are a little higher also bertter job More

My salesman was warm and responsive to my questions. I would definately recommend tjis dealership to others. would definately recommend tjis dealership to others. More

Management was awesome! Ordered car in August. Delivery was November. Honored August Incentives! Impressive! Love that they kept their word!❤️ was November. Honored August Incentives! Impressive! Love that they kept their word!❤️ More

The entire sales process took less then an hour. The salesperson was a total professional and easy to deal with. salesperson was a total professional and easy to deal with. More

Always have serviced my 2013 Rave4 at this Toyota dealership. They treat you with respect and always tell you what is wrong and how much it will cost before they do the repairs. dealership. They treat you with respect and always tell you what is wrong and how much it will cost before they do the repairs. More

Lorie Terena did a wonderful job helping me find just the right car. This is the second time she has sold me a beautiful Toyota and I’ll return to her for my next car! right car. This is the second time she has sold me a beautiful Toyota and I’ll return to her for my next car! More

Extremely helpful service department! They were willing to help me understand a quote from a different dealer, and even found a service bulletin for the problem I had. Doing all that even though a wasn't a to help me understand a quote from a different dealer, and even found a service bulletin for the problem I had. Doing all that even though a wasn't already a customer (and from out of town) was refreshing. The next time I buy a vehicle, I'm coming here. It's a pleasure being treated well and I will return with business in the future. More