
West Herr Toyota of Rochester
Rochester, NY
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David in Service was outstanding. He put himself in our position and worked diligently to resolve a problem. A West Herr Toyota loyal customer for life !! He put himself in our position and worked diligently to resolve a problem. A West Herr Toyota loyal customer for life !! More
Everyone was very helpful with me purchasing a used car. I was treated with the utmost respect and highly recommend asking for Lorie if you are looking to purchase a new or used car. I was treated with the utmost respect and highly recommend asking for Lorie if you are looking to purchase a new or used car. More
Service was excellent. An aftermarket wheel was missing a lug nut for my winter tires; and because of this the dealership didn’t charge me to have the tires swapped. I’ve b An aftermarket wheel was missing a lug nut for my winter tires; and because of this the dealership didn’t charge me to have the tires swapped. I’ve bought two vehicles from this dealership, and both the sales and service department are great to work with. I won’t go anywhere else for service despite the fact that the dealership is 45 minutes away from my house. More
Clean well-lighted show room. Lorie was knowledgeable, pleasant, and willing to answer questions. Very patient. Due to the infamous supply chain issues I waited for six months fo Lorie was knowledgeable, pleasant, and willing to answer questions. Very patient. Due to the infamous supply chain issues I waited for six months for my car to come in. She texted me regularly to keep me informed and hopeful. More
We had an excellent experience with West Herr Toyota. Everyone was very nice to work with and very knowledgeable. Our son has bought 2 vehicles from you and we won't hesitate coming back. Thank you Everyone was very nice to work with and very knowledgeable. Our son has bought 2 vehicles from you and we won't hesitate coming back. Thank you More
Sales person Mark S was very helpful. Mark is actually sales at the Ford dealer, he was willing to take me down to the Toyota dealership where I bought a 2023 Toyota Tundra from him. Mark is actually sales at the Ford dealer, he was willing to take me down to the Toyota dealership where I bought a 2023 Toyota Tundra from him. More