West Herr Toyota of Rochester

A very fine performance in fixing a toyota problem on my r a v 4 r a v 4 More

Derek and the team were able to fit me in urgently, greatly appreciated and completed very quickly. Thanks! greatly appreciated and completed very quickly. Thanks! More

Eric was fantastic. Kept me up to date all through process. Eric is attentive and has great customer skills Kept me up to date all through process. Eric is attentive and has great customer skills More

Excellent service and service advisors. Consistently do a great job and explain repairs to me when they are needed. Consistently do a great job and explain repairs to me when they are needed. More

I’ve only ever been here for service on a used Toyota I purchased elsewhere, but their service department has been top notch in every way, from basic maintenance work to repair and replacement work. purchased elsewhere, but their service department has been top notch in every way, from basic maintenance work to repair and replacement work. More

Always very professional keeps you informed everything done in a timely manner very nice waiting area done in a timely manner very nice waiting area More

Asked about an oil change. Cost given 79.95 declined due to cost.. reached home and received a 59.95 quote via email. Now I have to go back to get the oil change. An extra trip Cost given 79.95 declined due to cost.. reached home and received a 59.95 quote via email. Now I have to go back to get the oil change. An extra trip should not have been necessary. More

My first time here was excellent. Very respectful and efficient personnel who were anxious to listen and answer my questions. Very respectful and efficient personnel who were anxious to listen and answer my questions. More

Paul Williams did an excellent job guiding us through our 4Runner purchase … Clear and honest information and very considerate for our needs Thank you for making this a smooth transition Paul we really appre 4Runner purchase … Clear and honest information and very considerate for our needs Thank you for making this a smooth transition Paul we really appreciate you More

I love how easy the 2 year checkup was. I lease my Venza hybrid and love it. I have been doing business with Vanderstein and now West Herr. I hope to continue my business with them thanks I lease my Venza hybrid and love it. I have been doing business with Vanderstein and now West Herr. I hope to continue my business with them thanks More