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West Herr Toyota of Rochester

Rochester, NY

4.9
262 Reviews

4374 Ridge Road West

Rochester, NY

14626

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Showing 262 reviews

August 30, 2023

Thorough car inspections by skilled technicians. Detailed reports provided promptly. Transparent recommendations for optimal vehicle performance. Thanks More

by saikhun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
August 24, 2023

Scott was helpful, listening and going above and beyond to help me find the perfect car. Scott was there during the entire process. More

by jhfischer_2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sweeting
August 21, 2023

Very welcoming from the minute you enter the dealership No pressure the dealer listened to what I was looking for and showed me what was available The financial person was informative about all options More

by kathrynrelyea411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Financial person last name Eastan
Aug 21, 2023 -

kathrynrelyea411 responded

Thanks for the Great car buying experience!!

August 18, 2023

Whole experience was smooth and friendly,very happy with the dealership every time I come into them. More

by DjinIV1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dereck
August 16, 2023

Alan and the service department staff are both great. I was in an out for my RAV4 maintenance checkup and was done in less than 35 min! More

by mmuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
August 10, 2023

Kyla was welcoming, friendly, and courteous. As always our service experience was smooth and timely! More

by cwg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyla
August 09, 2023

Good experience For me personally. I hope to be able to actually get sum more customers for Paul Willams he was a awesome salesman More

by Kb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Willams and Brandon
August 02, 2023

Always a pleasure dealing with Allen, made buying a car easy. Thank you Allen! Would definately recommend More

by TLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen and Scott
August 01, 2023

Excellent experience with the team at West Herr . Are sales representative Paul Williams was great to work with and would happily deal with him again if I was in the market to buy another vehicle. More

by Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Williams, Brandon Easton
July 26, 2023

Ben made buying a vehicle a pleasant experience! Also he was understanding of my situation and was very helpful, I would definitely recommend West Herr and him as the first place to look for a More

by Lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Collichio /Brandon Easton
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