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West Herr Toyota of Rochester

Rochester, NY

Overview
Reviews
Vehicles
4.9
268 Reviews
Call Dealership (585) 225-6600
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4374 Ridge Road West

Rochester, NY

14626

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Showing 268 reviews

September 15, 2023

Great service! Thanks to Dereck for showing me my air filter to replace! All the people I have dealt ‘em with at West Herr are friendly and trustworthy! More

by jeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deteck
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September 14, 2023

You can't find a better place to have your Toyota serviced in the rochester area. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Amberge,Hendrik Kuipers
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September 13, 2023

Always great service. Quick and on time as promised! Very knowledgeable service representatives! Derek always takes great care of us and our vehicles! More

by jdjdrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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September 09, 2023

I took my 2022 Tundra Platinum in for some warranty work, 1 yr checkup (oil change and tire rotation) and NYS inspection. Ryan was very helpful by letting me know what to expect and had my vehicle ready when More

by rhr128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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September 02, 2023

Bought my car there and tho I still bring it for service you are great More

by pjhottie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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August 31, 2023

Fast efficient service from check in to payment. I would recommend Derek and the West Herr team. More

by tj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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August 30, 2023

Thorough car inspections by skilled technicians. Detailed reports provided promptly. Transparent recommendations for optimal vehicle performance. Thanks More

by saikhun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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August 24, 2023

Scott was helpful, listening and going above and beyond to help me find the perfect car. Scott was there during the entire process. More

by jhfischer_2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sweeting
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August 21, 2023

Very welcoming from the minute you enter the dealership No pressure the dealer listened to what I was looking for and showed me what was available The financial person was informative about all options More

by kathrynrelyea411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Financial person last name Eastan
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Aug 21, 2023 -

kathrynrelyea411 responded

Thanks for the Great car buying experience!!

August 18, 2023

Whole experience was smooth and friendly,very happy with the dealership every time I come into them. More

by DjinIV1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dereck
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