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West Herr Toyota of Orchard Park

Orchard Park, NY

Overview
Reviews
Vehicles
4.7
313 Reviews
Call Dealership (716) 648-4141

4141 Southwestern Boulevard

Orchard Park, NY

14127

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Showing 313 reviews

February 24, 2023

They took care my problem with a smile and got the parts and everything before they thought and fixed it a head of expected More

by farmerpitcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad and Brittany
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February 24, 2023

Dawn and Cheri were great to work with very informative and made my son and I very happy with the whole purchase process 5 stars and would recommend them to anyone!!!!! More

by gsell2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn and Cheri
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February 22, 2023

Friendly always and goes above and beyond to help me. Knows her job and very professional. More

by janegirl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
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February 08, 2023

Was able to schedule an appointment for next day . Service was prompt and completed as promised. More

by Bjchase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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January 29, 2023

Everyone was very pleasant and helpful. Steve explained what was needed and the expected time it would take. The waiting area was comfortable, with free coffee, water, and popcorn! More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Macleod
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January 27, 2023

Smooth process buying my car from West Herr Toyota! All paperwork was ready at my appointment. More

by Mstarr4382
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Barber, Richard Keppel,
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Jan 27, 2023 -

Mstarr4382 responded

Smooth process buying my car from West Herr Toyota!

January 26, 2023

They were not able to perform simple fluid check and wanted $300 to flush the system. Total over sell. Will take my business elsewhere. More

by Tyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BRI
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January 21, 2023

The Staff was courteous, efficient and informative. The service was done in a timely manner. More

by Redlog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember three names of the three women l spoke with. They were all very nice.
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January 20, 2023

The dealership was very clean, and all the employees I interacted with were very nice and helpful. More

by THartwig02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Jayne
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January 19, 2023

My wife and I had the best experience at West Herr Toyota. We worked will Colleen and it was an absolute pleasure. No pressure and she found us the car with the features and price we wanted. I've p More

by Todd P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colleen Leclerc
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