Back

West Herr Toyota of Orchard Park

Orchard Park, NY

4.7
313 Reviews

4141 Southwestern Boulevard

Orchard Park, NY

14127

Directions

By Type

Showing 313 reviews

March 30, 2023

service manager knowledgeable and informative have dealt with him before and found him to be very proactive in regards to preventive service needing to be done with reasons for all recomendations. More

by jciurzynski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
steve
March 26, 2023

I spent $97 for nothing because they didn’t find what was the problem. Waste money and time ! There is a noise when I drive the car, they diagnosed the car and told me it’s safe to drive , but the noise st More

by phons86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad
Mar 27, 2023 -

West Herr Toyota of Orchard Park responded

We are sorry to hear this was your experience with us! We have forwarded this on to our Service Manager to look into this further for you. Thank you.

March 24, 2023

The dealership fi a thorough inspection, the only thing they didn’t call me when it was done I had to. More

by Paulpkjml
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Breianna
March 22, 2023

Excellent service. Wouldn't take my Toyota anywhere else. Was able to wait while they worked on my car. They were really quick. More

by Chowton
Recommend Dealer
Yes
Employees Worked With
Not sure
March 14, 2023

Very professional personal and experience thank you cheryyou are the best seller I definitely will be back More

by Joeymolz19
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cherry
March 09, 2023

Everyone at thus dealership is top-notch since I purchased my Avalon there three years ago. Can't say enough about their professionalism and attention to detail. Great place to do business on any ac More

by jgru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve primarily.
March 09, 2023

I bought just three week ago Toyota Camry 2020 . Today i just check my car trunk have water in the bottam and rusty. front glass have a small stone marks. Driver side bottom mat is ripped. Driver se More

by Maninder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
abc
March 01, 2023

Nolan Rhodes was very professional, honest & kind. He went over and beyond to helo me find a vehicle. I love my 2020. Elantra. I would definitely recommend West Herr in Orchard Park,, NY. Just ask fo More

by 1God
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nolan Rhodes
February 27, 2023

I want to like this dealership but they keep messing up simple things. After my latest service, my truck is now leaking oil. More

by adfrancis6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Raine
February 24, 2023

Team was pleasant , engaging and efficient Appreciate the service and the waiting area that was conducive for some job responsibilities that I needed to complete. Also appreciated the coffee! More

by Mkelso15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentleman at the service desk
...
8
...