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West Herr Toyota of Orchard Park

Orchard Park, NY

Overview
Reviews
Vehicles
4.7
309 Reviews
Call Dealership (716) 648-4141

4141 Southwestern Boulevard

Orchard Park, NY

14127

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Showing 309 reviews

May 09, 2023

Personal service in an impersonal world. More words just to make fifteen Ok, a few more. More

by Rickwaan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Lerner
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May 03, 2023

Mike is pleasant, efficient, with great sense of humor. Highly recommend and I will pass on my great experience. More

by Cmjperison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Snyder
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April 25, 2023

East to work with, friendly, dependable, hard working, great atmosphere, goes the extra mile and gets the deal done More

by Ryancatz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam and Sal Sorrento
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April 21, 2023

A very pleasant experience, they are top notch! The communication is great from start to finish! More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Paul, Brie, Lynne
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April 08, 2023

Welcome great customer service brandon McCabe & Frank help with getting what I wanted. Thanks F. More

by Truhayngirl27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McCabe
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April 03, 2023

Timely and efficient - highly recommend West Herr - professional and friendly- they even offer coffee- tea More

by ronnie.n.ty
Recommend Dealer
Yes
Employees Worked With
I do not remember
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March 30, 2023

service manager knowledgeable and informative have dealt with him before and found him to be very proactive in regards to preventive service needing to be done with reasons for all recomendations. More

by jciurzynski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
steve
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March 26, 2023

I spent $97 for nothing because they didn’t find what was the problem. Waste money and time ! There is a noise when I drive the car, they diagnosed the car and told me it’s safe to drive , but the noise st More

by phons86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad
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Mar 27, 2023 -

West Herr Toyota of Orchard Park responded

We are sorry to hear this was your experience with us! We have forwarded this on to our Service Manager to look into this further for you. Thank you.

March 24, 2023

The dealership fi a thorough inspection, the only thing they didn’t call me when it was done I had to. More

by Paulpkjml
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Breianna
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March 22, 2023

Excellent service. Wouldn't take my Toyota anywhere else. Was able to wait while they worked on my car. They were really quick. More

by Chowton
Recommend Dealer
Yes
Employees Worked With
Not sure
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