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West Herr Toyota of Orchard Park

Orchard Park, NY

4.7
309 Reviews

4141 Southwestern Boulevard

Orchard Park, NY

14127

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Showing 309 reviews

September 20, 2023

Went there today for 5000 mile maintenance and was out of there in 20 minutes. Excellent! More

by Bobbi318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally
September 16, 2023

Service parts and sales always good to work with and do their job well. I’ve gotten four cars over 20 years and always been pleased. More

by Hal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in sales. Joe in parts and Brad in service. .
Sep 16, 2023 -

Hal responded

As above

Sep 16, 2023 -

Hal responded

No edits

September 09, 2023

The service department has always taken good care of us. Completion time is always accurate, and I believe their recommendations are correct and not hyped to make extra money. More

by PaulGr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad (service advisor)
August 30, 2023

Prompt and professsional service personnel. They explain what your vehicle requires and let you decide what services you want performed. More

by bjspeicher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad in service
August 22, 2023

Really appreciate Toyota quality and the West Herr dealership. Service appointment time and duration were right on time. Also appreciate the multiple reminders of my appointment. Great Dealership, gre More

by Reid Irish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad in Service.
August 19, 2023

Really excellent salads and associates I am really that’s the one dealer Thank you for your service More

by Sofian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn and Brandon
August 06, 2023

Steve was very helpful and knowledgeable. Work was don’t go n a timely fashion very happy More

by babe.macleod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Macleod
August 01, 2023

Greeted right away soon entering the Bay Area and instructed who to see and where to go. Work completed in said time frame and all points of analysis explained in detail. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember.
July 29, 2023

Molly Reinnagel is an excellent salesperson. It was a pleasure working with her. Molly LISTENED to what I said my needs were and what I wanted. She searched for exactly what I asked for - not a More

by Simone F
Recommend Dealer
Yes
Employees Worked With
Molly Reinnagel
July 18, 2023

My first Toyota Care was performed today and I was on my way in a very short period of time. Everything was completed to my liking and explained very well by Steve Macleod. I greatly appreciate everything W More

by Curly2152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Macleod
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