West Herr Toyota of Orchard Park
Orchard Park, NY
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First new car my wife as ever owned! Excellent service and I would rate the whole experience as top notch. I'm sure we will be very happy with our new Toyota Corolla. Wanted a car that was not to big or and I would rate the whole experience as top notch. I'm sure we will be very happy with our new Toyota Corolla. Wanted a car that was not to big or to small and looked great, also very important was good fuel economy at a good price.Thank You MJ. More
This was such a wonderful experience for us. We have leased for the last 25 years and now that we are retired, we decided to purchase. Our last two leases were a CRV and we loved the car but were ready leased for the last 25 years and now that we are retired, we decided to purchase. Our last two leases were a CRV and we loved the car but were ready for change. Our salesperson, Roy Brenner, was really what sealed the deal for us. Very professional, no pressure, just presented the RAV4 in such a positive way, we knew it was the right decision for us! More
Jeff and Sam were excellent to work with from start to finish. I called and inquired about scheduling an appt to look at a new car. Sam arranged for time the very next day in the same phone call. Jeff finish. I called and inquired about scheduling an appt to look at a new car. Sam arranged for time the very next day in the same phone call. Jeff returned my call within the 1/2 hour and asked a few basic questions on the type of car I was interested in so that he could have a couple ready for me to look at the following day. Next day I was greeted promptly by Sam. My husband and I were treated like friends from the moment we walked into the dealership. Sam or Jeff were with us every step of the way and made to feel very comfortable asking any questions we had and responses were sincere and not at all "rehearsed" as I have experienced at other times of my life while shopping for a vehicle. Jeff sold us exactly the type of car We Wanted, no more no less...I could not have had a more pleasant experience throughout the entire process. We paid exactly what I had expected for the car, a very fair price. Again...such a wonderful process, never once made to feel pressured which has been the case at other dealerships. Jeff is excellence! Sam is an extreme asset to the dealership. He is Thorough, Personable and a complete Pleasure to work with. He took his time explaining all the details of my transaction and answered thoroughly all questions that I had. So glad that I made the choice to come to West Herr Toyota and Jeff & Sam will keep me coming back. Never thought I'd write such a glowing review for a car dealership but these 2 guys make a Great Team and it was such a positive experience, I couldn't help but write to say so. If you're in the market for a new car.... go to see Sam & Jeff at West Herr Toyota. It will be an Excellent experience, I guarantee it!! More
I bought a car from them seven years ago and had great success with them that I new I had to go back. I live about an hour and a half away and I will buy another car from them again. Jeff Wabick did not success with them that I new I had to go back. I live about an hour and a half away and I will buy another car from them again. Jeff Wabick did not give me the run around like other salesman do. He told me exactly what he could offer me the car at and he met it exactly. I traded in my old car and they gave me above fair trade value. I felt like they weren't ripping me off. My entire family buys from Jeff because is is so nice. His assistant Sam is so knowlegeable about the cars and is willing to help you out no matter what your questions are. I highly recommend both Jeff and Sam as people you want to but from. More
This is the second time I have purchased a car from Jeff. The first time I purchased a car from Jeff we made the deal over the phone because I live an hour and a half from the dealership and I didn't want to The first time I purchased a car from Jeff we made the deal over the phone because I live an hour and a half from the dealership and I didn't want to waste my time drving up their if they were not going to give a great deal. The reason I like dealing with Jeff is he is very straight forward and doesn't play any games like most sales guys do. When I walk into a dealership I want their very best and lowest offer the first time I am not one for playing games. Jeff was able to do this both times and I was able to get exactly what I wanted for my trade in and the purchase price of the new car. His assistant Sam was extremely helpful explaining all the bells and whistles of the car for both my wife and I to understand. I would highly recommend Jeff and Sam to all my friends. I am looking forward to the next time I am ready to buy a car, because I only have to make one stop to get the very best deal in this area and thats at Westherr Toyota. More
I was so impressed with the experience that my Mom had in buying a car from Jeff Wabick that I didn't even consider going to any other dealer or any other salesman than Jeff when I needed a car. He goes the buying a car from Jeff Wabick that I didn't even consider going to any other dealer or any other salesman than Jeff when I needed a car. He goes the extra mile to get you the exact vehicle you are looking for and takes great care of his customers. As the former service manager, he is extremely knowledgable and can provide in-depth answers to questions. During the entire buying process, I felt at ease and comfortable working with Jeff - no pressure and no nonsense. His assistant, Sam, was also great - knowledgable, friendly, and highly responsive to my requests. I got the vehicle I wanted, when I wanted it, and at a great price. Thanks Jeff and Sam for a great buying experience! I highly recommend seeing Jeff for all of your vehicle purchases. More
A short time ago, I called Jeff Wabick to ask that he A short time ago, I called Jeff Wabick to ask that he find me a used Ford Explorer. He called me a short time later. He found one I'd be interest A short time ago, I called Jeff Wabick to ask that he find me a used Ford Explorer. He called me a short time later. He found one I'd be interested in. Soon I owned this SUV, I must say without any inconvenience to me. We didn't haggle about price because of the trust I have in him and West herr. Jeff's professionalism is refreshing. His genuine concern and friendship is comforting and his honesty and integrety is an example for all to follow. I have bought 5 vehicles from Jeff Wabick and fully intend to remain a loyal customer of his for a long time to come. Thank you, Jeff! Armando. J. leonetti More
We have purchased 6 new Toyotas from Jeff and Colleen over the years and have been satisfied each and every time. They always have an adequate inventory with all the most popular options available. The p over the years and have been satisfied each and every time. They always have an adequate inventory with all the most popular options available. The pricing is excellent and Jeff and Colleen are very helpful and friendly. Ever have "Buyer's Remorse" after a major purchase? Doesn't happen at West Herr. You walk away knowing you made the right decision and that you got a fair deal. More
Wonderful Experience at West Herr Toyota of Orchard Park. Jeff Wabick was wonderful to work with. He made the purchasing my 2010 Rav4. The entire process went very smoothly and there was almost no stress Jeff Wabick was wonderful to work with. He made the purchasing my 2010 Rav4. The entire process went very smoothly and there was almost no stress at all. Overall an Excellent experience! I will be sure to work with Jeff Wabick in the future. Thanks so much Toyota!! More
My husband and I have purchased a few vehicles from Jeff Wabick at West Herr Toyota in Orchard Park, most recently a new Corolla and FJ Cruiser. Jeff was very knowledgeable of the product, which was especi Wabick at West Herr Toyota in Orchard Park, most recently a new Corolla and FJ Cruiser. Jeff was very knowledgeable of the product, which was especially helpful when deciding on something new like the FJ Cruiser. He was professional, friendly and courteous, and reviewed all the necessary paperwork and financing options with us, and answered all our questions. We have recommended him specifically to our friends, and would certainly return to him when the time comes for us to purchase another vehicle. In fact, I can't see us going to any other sales person at any other dealership ! More