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West Herr Toyota of Orchard Park

Orchard Park, NY

4.7
312 Reviews

4141 Southwestern Boulevard

Orchard Park, NY

14127

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Showing 312 reviews

April 04, 2024

Totally great experience. John the sales person was very responsive and helpful. West herr goes the extra mile for their clients. Would recommend to all. More

by Judy s
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John tedesco
March 27, 2024

Brought car in for inspection, service was great, on time and fast. Dealer was very clean every one was very happy and friendly. More

by Timdawnseanryne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve.
February 07, 2024

Every aspect of dealing with personal at West Herr was excellent from receptionists to all concerned More

by russ5625@verizon.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Sorento, Derek Fogerty, Bryce Beiler, Mike Pryzbl
February 02, 2024

We received a call that our tire had been delivered and we drove there immeasurably and were able to get our tire put on within a half hour. More

by jebeebe25
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alley, don’t know others
January 27, 2024

Friendly people to deal with, go the extra mile to make sure you get the best deal possible More

by terrynaylor54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Vogel
January 26, 2024

Julia, thank you so much for helping me get the car I wanted. You was very patient with me. Your dedication to the job and helping people get the vehicle they want is amazing! More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia
January 19, 2024

Very helpful service and courteous. They were able to help me immensely during the blizzard in Buffalo by squeezing me in and getting my car back. Much appreciated. More

by Rsullivan83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot sorry
January 17, 2024

Very happy with service and with Steve in service department would use your department again More

by Dooley47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve service manager
January 08, 2024

So I set up a simple oil change on Tacoma, they send me text couple days later confirming everything, following day getting phone calls because they scheduled with wrong team, I reminded them not my fault More

by Rogcranst
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole
Jan 09, 2024 -

West Herr Toyota of Orchard Park responded

We are sorry to hear this was your experience with us. We have forwarded this on to our Service Manager to look into this further for you. Thank you.

December 16, 2023

Great experience as a first time buyer. Nolan was so kind and patient and found the perfect fit for me. I’ll go back for sure More

by Bgus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nolan Rhodes