West Herr Toyota of Orchard Park

I called Tom Fogarty, to inquire about purchasing a used vehicle. Tom put me in touch with Tom Snyder and I purcdhased a 2004 Toyoyta Camry in November, 2010. I told Mike what I was looking for and how muc vehicle. Tom put me in touch with Tom Snyder and I purcdhased a 2004 Toyoyta Camry in November, 2010. I told Mike what I was looking for and how much I could afford. He found a vehicle within a day and my sale was complete the same week! Mike is an outstanding, professional with excellent customer service skills. I worked in customer service for over 38 years in both clerical and management positions and am always alert to the services I receive! My daughter purchased a 2011 Camry SE yesterday at West Herr Toyota! Derek Fogarty is the ultimate sales person, providing ultimate customer service and has a wonderful personality - he is a "people" person, but at the same time is fully aware of all the Toyota products! He is very knowledgeable and trustworthy! I will definitely purchase my next brand new vehicle from West Herr Toyota and recommend this dealership to all of my friends and family. Thank you Tom, Mike and Derek for a wonderful experience! Mary Jane Poleto More

donald was very personable and the dealership as a whole had a very nice personal touch we were served well would refer family and friends to him had a very nice personal touch we were served well would refer family and friends to him More

Jeff Wabick really knows how to take care of people and treat them right. Our family purchased two vehicles through Jeff. Yesterday, I had a problem with a tire that required prompt attention. Jeff met treat them right. Our family purchased two vehicles through Jeff. Yesterday, I had a problem with a tire that required prompt attention. Jeff met me at the service department, had the vehicle looked at within 10 minutes, kept me informed and was able to provide me with a loaner while my vehicle was serviced. Jeff is caring, courteous, helpful and professional, which are the things I look for when deciding who I will do business with. If anyone wants a top notch professional who knows how to treat people right and get the job done - go see Jeff Wabick. More

Jeff and Sam went out of their way to provide flawless customer service. They put the customer's needs first, and a holiday weekend, that was greatlt appreciated. I never felt as though they were frustr customer service. They put the customer's needs first, and a holiday weekend, that was greatlt appreciated. I never felt as though they were frustrated by any of my questions or special requests. More

From the time of arrival through driving off in my new car, the experience was pleasant, hassle-free, and professional. Jeff is a master seller and his assistant, Sam, is attentive, knowledgeable, and sk car, the experience was pleasant, hassle-free, and professional. Jeff is a master seller and his assistant, Sam, is attentive, knowledgeable, and skilled. Treating the customer with respect is of utmost importance to this dynamic team. More

Derek Fogarty made my first time car buying experience awesome! Derek helped to make it worry free, he listened to all of my thoughts and needs, and helped me purchase exactly what I was looking for. You awesome! Derek helped to make it worry free, he listened to all of my thoughts and needs, and helped me purchase exactly what I was looking for. You are so lucky to have someone like Derek Fogarty working for you and because of him, you can count on me returning for my next car purchase and me telling everyone I know to go to him! Thanks Derek! More

June 23, 2011 West Herr, New York West Herr June 23, 2011 West Herr, New York West Herr Toyota of Orchard Park Orchard Park, NY 14127 Phone: (716) 648-4141 Attention: Der June 23, 2011 West Herr, New York West Herr Toyota of Orchard Park Orchard Park, NY 14127 Phone: (716) 648-4141 Attention: Derek Fogarty, Sales & Leasing Consultant Hi Derek, I just wanted to stop and take a moment to drop you a line, thanking you for everything you provided for Maryann and I during the recent purchase of the new Toyota, Venza. In today's world, it’s crucial to find customer service oriented individuals who are both timely and friendly. In addition, it’s also important to find people who are proactive in order to keep the customers coming back for more. Derek, you provided both to us ! This is the second vehicle we have purchased from you and from our perspective, there will be many more to follow. You not only met our needs in assisting us with the minor repairs of our prior Toyota vehicle but helped to make the transition to the new Venza effortless. In our opinion Derek, you not only met our needs but ‘exceeded’ our expectations by first taking the time necessary to find the right vehicle for us and then you pulled the entire transaction together, with amazing speed. Maryann told me she remembered when it took days to complete a purchase and with you it was simply a minimal number of hours. We truly appreciate your time and efforts ! Sincerely, Bob and Maryann More

my family and myself have been customers of west herr toyota for many years and always have been treated as west herr family members.no problems. toyota for many years and always have been treated as west herr family members.no problems. More

My brother and I were looking to purchase a new Corolla for my mother. After visiting another dealer, we were extremely dissatisfied with the new car buying experience. A friend referred us to West Herr for my mother. After visiting another dealer, we were extremely dissatisfied with the new car buying experience. A friend referred us to West Herr and specifically Jeff Wabick who was a straight shooter and was able to get done what 2 other employees at a rival dealership could not. Jeff was courteous, professional and was able to come to a common ground in working with us. I will certainly refer Jeff and West Herr Toyota to anyone who asks. More

very comfortable and relaxed buying experience.any very comfortable and relaxed buying experience.any concerns and questions i had were explained fully and easy to understand. the guys did an awesom very comfortable and relaxed buying experience.any concerns and questions i had were explained fully and easy to understand. the guys did an awesome job of getting me into my new camry and hooking me up with an excellent warranty plan for a price that blew my mind! i have told a few friends and co-workers about my experience at west herr and strongly recommended to check out the cars and talk to russ,i guaranteed them that they would be happy if they did!!i really love my new car and the security of knowing i have a warranty coverage that is second to no one.thanks russ and ed for taking such great care of me! robin j bauer More