West Herr Toyota of Orchard Park

I can honestly say my experience on buying a new 2011 Toyota Corolla was great.The day I walked into the dealership and was greeted at the front desk I saw Jeff Wabick a sales associate who made me feel Toyota Corolla was great.The day I walked into the dealership and was greeted at the front desk I saw Jeff Wabick a sales associate who made me feel so comfortable that I purchased my first toyota ever.I felt West Herr gave me a pretty good deal. Sam and chelsea were right at his side so called running to certain areas to get the sale completed to get the proper paperwork or whatever Jeff needed.A gentleman by the name of Eddie introduced himself and thanked me for giving West Herr a chance.Joe Aiello worked out the financial end and was not pushy.Thanks to everyone at West Herr for making my sale as if I was family. More

As always, Amazing service! I would go NO where else! As always, Amazing service! I would go NO where else! Jeff, had everything ready for us. He made the process painless. He was also very patient wi As always, Amazing service! I would go NO where else! Jeff, had everything ready for us. He made the process painless. He was also very patient with my step daughter and her needs. More

I purchased a new SUV at West Herr from Mark Caruana. He I purchased a new SUV at West Herr from Mark Caruana. He was very knowledgable about all the vehicles available and went out of his way to make sur I purchased a new SUV at West Herr from Mark Caruana. He was very knowledgable about all the vehicles available and went out of his way to make sure they found the car I wanted. He made me feel very comfortable with the whole car buying experience . He has a great personality and is a great asset to West Herr Toyota. More

Went into West Herr Toyota to get a deal on a jeep; however, ended up with a Toyota Rav 4. I absolutely love the car. The leasing process was very easy, fast, and cheaper than expected. My sales rep Ma however, ended up with a Toyota Rav 4. I absolutely love the car. The leasing process was very easy, fast, and cheaper than expected. My sales rep Mary Jayne was very helpful and accommodating.She gave me my best opinions and value for my trade in all within a period of a couple days. I would definitely refer anyone I know that is looking to buy a car to West Herr Toyota. More

THE BUYING EXPERIENCE WAS EASY ON OUR MINDS. THE TEST DRIVE AND EXPLANATION OF THE DIFFERENT ASPECTS OF THE RAV4 WERE HELPFUL IN MAKING OUR DECISION TO LEASE THE CAR. THE BUSINESS MANAGER ALSO EXPLAIN DRIVE AND EXPLANATION OF THE DIFFERENT ASPECTS OF THE RAV4 WERE HELPFUL IN MAKING OUR DECISION TO LEASE THE CAR. THE BUSINESS MANAGER ALSO EXPLAINED THE DIFFERENT ITEMS WE COULD ADD TO MAKE OUR LEASING EXPERIENCE EASY AND FUN. More

I purchased a 2011 Toyota Venzia from Jeff Wabick. It I purchased a 2011 Toyota Venzia from Jeff Wabick. It was a great experience as usual as we have dealt with Jeff on other occasions. His team is ex I purchased a 2011 Toyota Venzia from Jeff Wabick. It was a great experience as usual as we have dealt with Jeff on other occasions. His team is exceptional, accomodating, helpful, polite and a great asset to Jeff and Toyota. I always recommend Jeff and West Herr to all my friends and associates. More

I called Tom Fogarty, to inquire about purchasing a used vehicle. Tom put me in touch with Tom Snyder and I purcdhased a 2004 Toyoyta Camry in November, 2010. I told Mike what I was looking for and how muc vehicle. Tom put me in touch with Tom Snyder and I purcdhased a 2004 Toyoyta Camry in November, 2010. I told Mike what I was looking for and how much I could afford. He found a vehicle within a day and my sale was complete the same week! Mike is an outstanding, professional with excellent customer service skills. I worked in customer service for over 38 years in both clerical and management positions and am always alert to the services I receive! My daughter purchased a 2011 Camry SE yesterday at West Herr Toyota! Derek Fogarty is the ultimate sales person, providing ultimate customer service and has a wonderful personality - he is a "people" person, but at the same time is fully aware of all the Toyota products! He is very knowledgeable and trustworthy! I will definitely purchase my next brand new vehicle from West Herr Toyota and recommend this dealership to all of my friends and family. Thank you Tom, Mike and Derek for a wonderful experience! Mary Jane Poleto More

donald was very personable and the dealership as a whole had a very nice personal touch we were served well would refer family and friends to him had a very nice personal touch we were served well would refer family and friends to him More

Jeff Wabick really knows how to take care of people and treat them right. Our family purchased two vehicles through Jeff. Yesterday, I had a problem with a tire that required prompt attention. Jeff met treat them right. Our family purchased two vehicles through Jeff. Yesterday, I had a problem with a tire that required prompt attention. Jeff met me at the service department, had the vehicle looked at within 10 minutes, kept me informed and was able to provide me with a loaner while my vehicle was serviced. Jeff is caring, courteous, helpful and professional, which are the things I look for when deciding who I will do business with. If anyone wants a top notch professional who knows how to treat people right and get the job done - go see Jeff Wabick. More

Jeff and Sam went out of their way to provide flawless customer service. They put the customer's needs first, and a holiday weekend, that was greatlt appreciated. I never felt as though they were frustr customer service. They put the customer's needs first, and a holiday weekend, that was greatlt appreciated. I never felt as though they were frustrated by any of my questions or special requests. More