West Herr Toyota of Orchard Park

Outstanding As always, our sales rep, Mary Jayne Muraco, went over and above all our expectations. Kudos also to Manager Elio. Thank you both so much! As always, our sales rep, Mary Jayne Muraco, went over and above all our expectations. Kudos also to Manager Elio. Thank you both so much! More

Great service Helped me purchase a 2012 Toyota Tacoma fast and easy. The deal was great and any hiccups in the process were quickly smoothed out with little effot n Helped me purchase a 2012 Toyota Tacoma fast and easy. The deal was great and any hiccups in the process were quickly smoothed out with little effot needed on my end. More

Excellent follow up, outstanding customer care. Frank is a friend who leased my wife a Rav 4, which she loves. My 15 year old Honda Odyssey was on its last legs and what I initially considered wa Frank is a friend who leased my wife a Rav 4, which she loves. My 15 year old Honda Odyssey was on its last legs and what I initially considered was a Rav 4. What I really wanted was a pickup and I ended up with a RAM 1500. Barry and Frank were the consummate professionals, working all the finance angles and putting me in the most comfortable vehicle I've ever owned. I will recommend both Frank and Barry. Thanks to them, I got to cross an item off my bucket list...owning a truck. More

I hate buying cars. I hate spending the money and I never know what is best for me but it was past time so I went to see Mike Snyder at West Herr Toyota. Mike was very friendly. He was not pushy but he did s know what is best for me but it was past time so I went to see Mike Snyder at West Herr Toyota. Mike was very friendly. He was not pushy but he did show me some nice Tyotas and explained why a Corrola would be good for me. He helpe me find one that would suite my budget and was in excellent condition. Mke took the time to show me were all the controls were and how to use them. After a short test drive I was hooked. Mike's friendly nature, patience,and willngnes to find the right car for me rather than a car that I was pushed into made my car buying experiece a great one. I will definately recomend him to fiends and family. More

Excellence is not a superlative enough word to describe the treatment I have received from salesperson Mary Jayne Muraco, Scott Biehler and West Herr Toyota of Orchard Park, NY. Mary Jayne sincerely wants the treatment I have received from salesperson Mary Jayne Muraco, Scott Biehler and West Herr Toyota of Orchard Park, NY. Mary Jayne sincerely wants her customers to be happy with their purchase. She, and Scott Biehler, have gone far beyond what I expected and got me into the car I wanted at a price that was fabulous. I highly recommend West Herr, and Mary Jayne. No car salesperson can come close to matching her excellence. More

my lease was about to expire - i received information from Mark Boland at West Herr asking if there was anything he could help me with -made an appt and met with Mark and Mike Snyder who took excellent from Mark Boland at West Herr asking if there was anything he could help me with -made an appt and met with Mark and Mike Snyder who took excellent care of me -from financing to picking up my 2009 Toyota Corolla - I do have to say that from the beginning i felt that Mike had my best interest at heart and what was best for me not about how the dealership would benefit and i am extremely please with the way everything was handled - and I LUV MY CAR! - i would highly recommend West Herr to all my friends and family - THANKS GUYS!! Linda Folck More

Just traded in my 2002 Tundra for a 2011 Tundra. I drove other makes but couldn't be tempted away from Toyota. Pat Byrns at West Herr was great to deal with. He did a great job of getting me the truck I wan other makes but couldn't be tempted away from Toyota. Pat Byrns at West Herr was great to deal with. He did a great job of getting me the truck I wanted for the price I wanted to pay. I would highly recommend Pat at West Herr. More

I found both Bill Vogel and Bill Vogel Jr. to be friendly, courteous and very informative. They answered all my questions and gave me a very detailed overview of the Toyota Rav4. I was very pleased friendly, courteous and very informative. They answered all my questions and gave me a very detailed overview of the Toyota Rav4. I was very pleased to find the car ready when I arrived for pick-up and completing the paperwork was done in a very timely manner. I love my Toyota and the service I received from all the staff at West Herr. More

MY EXPERIENCE WITH DEREK FOGARTY WAS EXCELLENT. I DIDN'T THINK I COULD BE APPROVED FOR A CAR BECAUSE OF MY CREDIT/AGE. HOWEVER, DEREK TOLD ME "DON'T BE SO SAD I PROMISE ILL GET YOU APPROVED" AND HE DID !!! THINK I COULD BE APPROVED FOR A CAR BECAUSE OF MY CREDIT/AGE. HOWEVER, DEREK TOLD ME "DON'T BE SO SAD I PROMISE ILL GET YOU APPROVED" AND HE DID !!! HE WAS KIND AND OUTGOING. EVEN THOUGH I WALKED IN JUST TO LOOK I ENDED UP LEAVING WITH A CAR :D GREAT SUCCESS !!! MY ION IS VERY NICEE ! Thanks! Alli Z. More

I Always had the common idea that all car salesmen where only out for how much money they could make. Well I have to say I would send every friend and family member to West Herr Orchard Park in a minute. Mo only out for how much money they could make. Well I have to say I would send every friend and family member to West Herr Orchard Park in a minute. Most of all Roy Brenner the Sales Consultant that sold my car to me was awesome. He made me feel like I was apart of his family I really felt like he was looking out for me and what would work out best for ME. Not what would be best for him and his store. Every thing he did the phone calls on the weekends and driving 50 miles out of his way just for me so I was happy. West Herr you have a one of a kind sales consultant in Roy Brenner. Any one else, if your looking to buy new, used or even lease please call Roy Brenner he will make your adventure in getting a car the best it can be. Thank you Roy and WestHerr OP. Lil N. Cheektowaga, NY More