West Herr Toyota of Orchard Park

Sales persons Very professional and courteous and nolagable .Just met Russ Saturday felt like I have known him for years.Jim I have known for years. Both men are go Very professional and courteous and nolagable .Just met Russ Saturday felt like I have known him for years.Jim I have known for years. Both men are good people. More

West Herr is Number One! My experience with West Herr has always been positive. I believe this is the sixth car I have leased or purchased and every time I feel more comfort My experience with West Herr has always been positive. I believe this is the sixth car I have leased or purchased and every time I feel more comfortable. Eddie Williams & Colleen LeClerc have always gone above & beyond what I could ever have imagined in a manager/sales associate. When I hear the saying “Would you buy a car from this person and I think of the people I have dealt with it would be an emphatic “yes.” More

Best place I've ever purchased from If you need any type of vehicle, you must see Rich Keppel. Very friendly and knowledge, made the purchase of my 15 Subaru Legacy a great experience. H If you need any type of vehicle, you must see Rich Keppel. Very friendly and knowledge, made the purchase of my 15 Subaru Legacy a great experience. He's already helped other people I know, and they have nothing but great things to say! More

They Go the Extra Mile! This was the fourth new car I purchased from this dealer. I researched possible vehicles extensively and reached out to several dealerships for price This was the fourth new car I purchased from this dealer. I researched possible vehicles extensively and reached out to several dealerships for price quotes. While West Herr did not provide a quote up front, when I stopped in,, they were willing to negotiate and meet the price quotes I had received. The purchase process was smooth, sales folks were all very helpful. There were no “mystery” or excessive charges, licensing was at cost and totally painless. i would suggest that prospective buyers do their homework thiugh! I found that at most dealerships, I knew more about the car than the salesperson. However, WH folks were all well informed but many details about the vehicle were glazed over or missed explanation at the point of sale. However, West Herr sent a technician out to meet me and went over every detail of the vehicle and took the time to answer all my questions!! This service is GREAT! Elimates so many concerns and questions! It’s great to know the dealer will do a little follow up to be sure customers are satisfied!! More

Loved the service and the people who took care of me. Steve was very welcoming and made the process efficient and got us out quickly. Steve was very welcoming and made the process efficient and got us out quickly. More

Great people to that work with you Bill vogel jr gives you the best customer service and treats you like family. They worked with me and got me the deal i wanted. I will be back for fut Bill vogel jr gives you the best customer service and treats you like family. They worked with me and got me the deal i wanted. I will be back for future vehicles. More

Outstanding Best team ever - bill Vogel team makes purchasing a car a total stress free pleasure. Vogel team has mastered car sales and treats the customer in a m Best team ever - bill Vogel team makes purchasing a car a total stress free pleasure. Vogel team has mastered car sales and treats the customer in a manner that everyone would appreciate in day to day life. More

My 6th car from this dealer I have always felt I have gotten a good and fair deal on my purchases. Would recommend to anyone in the area looking for a new or used automobile. I have always felt I have gotten a good and fair deal on my purchases. Would recommend to anyone in the area looking for a new or used automobile. More

Toyota buying The guys at West Herr were nice to deal with . I wish they could have delt on the price a little more. Overall, customer service was good. The guys at West Herr were nice to deal with . I wish they could have delt on the price a little more. Overall, customer service was good. More

Excellent! Sales manager Elio was very helpful. Our salesman Nick was great. He took time to answer all our questions and really worked to get us into the car we Sales manager Elio was very helpful. Our salesman Nick was great. He took time to answer all our questions and really worked to get us into the car we wanted at the right price. More