West Herr Toyota of Orchard Park

Tacoma Great customer services . I would recommend the dealer and all of the services to my friends and family. I will continue to be a customer in the futur Great customer services . I would recommend the dealer and all of the services to my friends and family. I will continue to be a customer in the future More

Bad service Horrible service They do not care about the customer and are only looking to make a quick buck. They rushed me and were shady when pulling numbers for Horrible service They do not care about the customer and are only looking to make a quick buck. They rushed me and were shady when pulling numbers for me. I ended up catching them twice with inaccurate information. I will not re- lease with them. More

Excellent service, great, friendly staff The staff at West Herr Toyota in Orchard Park NY, especially Bill Vogel and his team were a pleasure to work, extremely knowledgeable, friendly and ma The staff at West Herr Toyota in Orchard Park NY, especially Bill Vogel and his team were a pleasure to work, extremely knowledgeable, friendly and made my car buying experience easy and a great experience! More

Best leasing experience ever!! Bill and Cord at West Herr Toyota Orchard Park are a power team! They take the time and interest in getting to know you and thoroughly explain all op Bill and Cord at West Herr Toyota Orchard Park are a power team! They take the time and interest in getting to know you and thoroughly explain all options to your satisfaction. More

Buyers beware I purchased a "certified pre-owned" truck from the dealership 28 days ago...brought it back 2wice for brake issues, 2nd time was complete lock up brak I purchased a "certified pre-owned" truck from the dealership 28 days ago...brought it back 2wice for brake issues, 2nd time was complete lock up brake issues. Out of 28 days they have my truck for 7 of them..not to mention they already have my money. Once u make a purchase u r immediately 2nd priority. Don't believe them when it's said " if something is wrong we will give u a rental no questions asked no worries" total crap. I should have stuck with basil More

Repeat purchaser times 4 Customer courtesy and excellence in service keeps me coming back Toyota quality and consistency is outstanding Service is top notch and done prop Customer courtesy and excellence in service keeps me coming back Toyota quality and consistency is outstanding Service is top notch and done properly the first time More

New Camry XSE V6 The car sold me and Bill Vogel from West Herr Orchard Park sold me the car. Excellent dealership with top notch sales professionals to include Bills The car sold me and Bill Vogel from West Herr Orchard Park sold me the car. Excellent dealership with top notch sales professionals to include Bills entire team. Frida, Cord and the young man who went over the car with me were excellent. Bill also returned calls and texts in his days off and while on vacation! Will be back for my next car. More

Super Service and Sales What a phenomenal job Bill Vogel, Jr., and Cord Polzin did in selling me my Kia Sorrento this weekend. I saw the vehicle online at the Honda store What a phenomenal job Bill Vogel, Jr., and Cord Polzin did in selling me my Kia Sorrento this weekend. I saw the vehicle online at the Honda store in Lockport and called Bill immediately. Bill made sure the vehicle was in Hamburg on Friday for me to test drive. After test driving and falling in love with the vehicle, Cord walked me through the process along with Bill and helped me apply for financing. By Saturday afternoon I was taking the vehicle home. Both of them were extremely professional and answered all of mine and my husband’s questions. The purchase was quick and both of them went above and beyond what they needed to do for my family. Both of them worked with us and found me what I needed and what fit for my family. They made sure that we were satisfied and they communicated every little detail with us. It is hard to find business that value their customers and that you trust and West Herr went above and beyond. We will be back for sure to purchase other vehicles. More

Donald was great! Donald and the Manager Michael were extremely helpful in getting me into a new Tundra . They made everything very easy start to finish. Would highly r Donald and the Manager Michael were extremely helpful in getting me into a new Tundra . They made everything very easy start to finish. Would highly recommend using this Toyota dealership. Will continue to do business with this dealership years to come! More

Professional superb Bill Vogel Jr. and his crew were professional and truely amazing from start to finish! I will ONLY work with Bill from this point on! He is willing to Bill Vogel Jr. and his crew were professional and truely amazing from start to finish! I will ONLY work with Bill from this point on! He is willing to help even when he is not in the office! I cannot stop raving about the incredible service we have recieved! More