
West Herr Toyota of Orchard Park
Orchard Park, NY
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I went in for service. The vehicle was taken in at the time promised Paper mats were placed in the vehicle to keep my floor mats clean. The service was Quick and complete The vehicle was taken in at the time promised Paper mats were placed in the vehicle to keep my floor mats clean. The service was Quick and complete in less time than anticipated. More
The dealership was very professional and very helpful from start to finish. Rich did a great job and I would recomend him as a sales men for your new car. from start to finish. Rich did a great job and I would recomend him as a sales men for your new car. More
Excellent service. Friendly people. Brad is always professional. Quick service appointments. No pressure to sell current vehicle. Friendly people. Brad is always professional. Quick service appointments. No pressure to sell current vehicle. More
I purchased a truck recently, and my sales associate Sam Lambert made the buying experience simple and hassle free. Another associate, Dan Bowen, assisted when I went to pick up the vehicle and also was exc Lambert made the buying experience simple and hassle free. Another associate, Dan Bowen, assisted when I went to pick up the vehicle and also was exceptional. Both were very knowledgeable and answered any questions I had regarding the vehicle. They both told me I could reach out to them in the future if I had any questions or concerns. I highly recommend asking for Sam if you plan to buy a vehicle from this dealership. More
Had an appointment to do NYS inspection and oil change. There less than 45 minutes and in my way! Friendly clean waiting area, staff hospitable and competent. There less than 45 minutes and in my way! Friendly clean waiting area, staff hospitable and competent. More
My experience with RICH KEPPEL and JULIE GUENTHER was absolutely fabulous. They were most accommodating, concerned, knowledgeable and gracious throughout the experience. It was obvious that the the wor absolutely fabulous. They were most accommodating, concerned, knowledgeable and gracious throughout the experience. It was obvious that the the working relationship was authentic and meaningful. I am most grateful to Rich and Julie for their gracious professionalism. West Herr is blessed to have such wonderful associates serving Buffalo in their name. Truly an asset to this company. We have a terrific vehicle to service our needs for many years to come. Many, Many thanks to everyone at West Herr. More