West Herr Toyota of Orchard Park

I purchased a truck recently, and my sales associate Sam Lambert made the buying experience simple and hassle free. Another associate, Dan Bowen, assisted when I went to pick up the vehicle and also was exc Lambert made the buying experience simple and hassle free. Another associate, Dan Bowen, assisted when I went to pick up the vehicle and also was exceptional. Both were very knowledgeable and answered any questions I had regarding the vehicle. They both told me I could reach out to them in the future if I had any questions or concerns. I highly recommend asking for Sam if you plan to buy a vehicle from this dealership. More

On time, efficient , everything you could ask for for a service department at west Herr Toyota service department at west Herr Toyota More

Had an appointment to do NYS inspection and oil change. There less than 45 minutes and in my way! Friendly clean waiting area, staff hospitable and competent. There less than 45 minutes and in my way! Friendly clean waiting area, staff hospitable and competent. More

My experience with RICH KEPPEL and JULIE GUENTHER was absolutely fabulous. They were most accommodating, concerned, knowledgeable and gracious throughout the experience. It was obvious that the the wor absolutely fabulous. They were most accommodating, concerned, knowledgeable and gracious throughout the experience. It was obvious that the the working relationship was authentic and meaningful. I am most grateful to Rich and Julie for their gracious professionalism. West Herr is blessed to have such wonderful associates serving Buffalo in their name. Truly an asset to this company. We have a terrific vehicle to service our needs for many years to come. Many, Many thanks to everyone at West Herr. More

I went to West Herr Toyota to buy a vehicle from Mary Jayne Muraco. I went there to lease a new car and was unable to without a co-signer. She found me the car of my dreams and got me in a 2021 Nissan Ro Jayne Muraco. I went there to lease a new car and was unable to without a co-signer. She found me the car of my dreams and got me in a 2021 Nissan Rouge with only 21,000 miles on it for a low price. She is the kindest and best salesperson I have ever met in my life! During my experience shopping she made it effortless and also kept pushing to get me more things added on to my deal, she even got my interest down to 9%. Anyone who is looking to buy a new or used car I recommend NO ONE ELSE BUT MARY JAYNE MURACO!!! More

Accommodated me and my wife in every way possible as soon as we walked through the door as we walked through the door More

I bought a new Toyota truck from Wesr Herr. Derek handled the transaction. The process was the best new vehicle experience I have ever had. Derek was attentive, listened to my needs and wa Derek handled the transaction. The process was the best new vehicle experience I have ever had. Derek was attentive, listened to my needs and wants. And he delivered. Thank You! and it was good to deal with Mike in finance as expected. Very professional. More

Very professional and cordial sales associate,no pushy sales tactics, had us on the road in New car under an hour. sales tactics, had us on the road in New car under an hour. More

Painless process when purchasing from this dealership- staff is always a pleasure to work with - bend over backwards to ensure all needs of the customer are met staff is always a pleasure to work with - bend over backwards to ensure all needs of the customer are met More

Very professional. Vehicle was completed in time specified to me. Employees were very friendly respectful. Vehicle was completed in time specified to me. Employees were very friendly respectful. More