West Herr Toyota of Orchard Park

Friendly always and goes above and beyond to help me. Knows her job and very professional. Knows her job and very professional. More

Was able to schedule an appointment for next day . Service was prompt and completed as promised. Service was prompt and completed as promised. More

Everyone was very pleasant and helpful. Steve explained what was needed and the expected time it would take. The waiting area was comfortable, with free coffee, water, and popcorn! Steve explained what was needed and the expected time it would take. The waiting area was comfortable, with free coffee, water, and popcorn! More

They were not able to perform simple fluid check and wanted $300 to flush the system. Total over sell. Will take my business elsewhere. wanted $300 to flush the system. Total over sell. Will take my business elsewhere. More

The Staff was courteous, efficient and informative. The service was done in a timely manner. The service was done in a timely manner. More

The dealership was very clean, and all the employees I interacted with were very nice and helpful. interacted with were very nice and helpful. More

My wife and I had the best experience at West Herr Toyota. We worked will Colleen and it was an absolute pleasure. No pressure and she found us the car with the features and price we wanted. I've p Toyota. We worked will Colleen and it was an absolute pleasure. No pressure and she found us the car with the features and price we wanted. I've purchased several vehicles from the West Herr family of dealerships and will keep coming back! More

Nothing but great experiences every time. Top notch in every aspect. Great job Richard Keppel. Top notch in every aspect. Great job Richard Keppel. More