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West Herr Toyota of Orchard Park

Orchard Park, NY

4.7
313 Reviews

4141 Southwestern Boulevard

Orchard Park, NY

14127

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Showing 313 reviews

January 09, 2023

Nothing but great experiences every time. Top notch in every aspect. Great job Richard Keppel. More

by tkep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Keppel
January 08, 2023

That dealer best we like it we are happy thank you everybody thank you again More

by haidertanjin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanjin haider
Jan 11, 2023 -

West Herr Toyota of Orchard Park responded

Thank you so much for the five-star review! 😊

January 07, 2023

Patrick Barber was and excellent salesman. He helped me continually to find my highlander I wanted and could afford. He went above and beyond to help me with all my requests and met my needs More

by Darlene S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Barber
January 05, 2023

Always a great experience at West Herr Toyota. Russ Beiler always treats you right and goes the extra mile to make sure your happy and comfortable with your purchase. The Finance Department made More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Beiler
November 03, 2022

Fast service for a NYS inspection at a reasonable price. Courteous employees from the time I arrived until the time I left. More

by kfolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
November 01, 2022

People there are very friendly and really work with you to get you what you want They make you feel very comfortable More

by Nery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Vogel jr
November 01, 2022

They were professional, honest not pushy. They explained everything in easily understandable language. The deal was done quickly. I am very pleased with the whole process of buying a car at w More

by wac216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coleen Leclerc
October 22, 2022

Great service professionalism and give back information about car needs and future needs...pleasant atmosphere with courteous staff...always helpful with Mt questions and needs. More

by Yellowstickynotes.sl48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad...and whomever the mechanic was
Oct 23, 2022 -

Yellowstickynotes.sl48 responded

See above response

October 18, 2022

Outstanding. They go above and beyond to accommodate their customers. They are the best dealership I have ever dealt with. I would definitely recommend them to a More

by Rose Perna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cord Polzin
October 14, 2022

Frank is the best, he was very accommodating considering had to wait 6 months due to lack of product from manufacturer. More

by awhitte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank and Brandon
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