West Herr Subaru of Rochester

Professional and courteous service from start to finish. Kept me up to date throughout the process. Kept me up to date throughout the process. More

Tony helped me find the best deal within my budget, I never felt pressured or pushed to spend more money than I was able to. Very comfortable and welcoming experience. never felt pressured or pushed to spend more money than I was able to. Very comfortable and welcoming experience. More

I was very impressed with the knowledge of the staff. Julia was very friendly and caring. Julia was very friendly and caring. More

Just got my 2nd Subaru from West Herr. An accident that totaled my first West Herr car made me need another quickly. I looked on their site and found just what I wanted at another WH deale An accident that totaled my first West Herr car made me need another quickly. I looked on their site and found just what I wanted at another WH dealer. It arrived locally within 2 days. Though the paperwork process is long, Don Mitchell helped make it less cumbersome. He sold me my previous car so we already had a rapor. A great sense of humor really helps. I had only intended a test drive but with Don's help the car came home with me. I am grateful. More

Very good experience with all the staff involved in picking up new car, especially like being told of zero percent interest on new car, Tanya gets kudos for that picking up new car, especially like being told of zero percent interest on new car, Tanya gets kudos for that More

Awesome service at west herr. Service team is very accommodating! Would highly recommend for subaru service! Service team is very accommodating! Would highly recommend for subaru service! More

Service was great and was friendly and front desk girls were great and very helpful were great and very helpful More

Zoya, is a wonderful young nice woman to deal with in service dept here! Always pleasant and a lovely smile, known her since she came on from Brockport too... Mark N. service dept here! Always pleasant and a lovely smile, known her since she came on from Brockport too... Mark N. More

Max is a great sales person. We met with him several times to discuss the right options and vehicle model that would be best for our needs. We appreciated the low pressure sales We met with him several times to discuss the right options and vehicle model that would be best for our needs. We appreciated the low pressure salesmanship. Our new Outback is in our garage!😁 More

Listened well to exactly what I was looking for, didn't try to change my mind, and went the extra mile to get it! try to change my mind, and went the extra mile to get it! More