West Herr Subaru of Rochester

Zoya, is a wonderful young nice woman to deal with in service dept here! Always pleasant and a lovely smile, known her since she came on from Brockport too... Mark N. service dept here! Always pleasant and a lovely smile, known her since she came on from Brockport too... Mark N. More

Max is a great sales person. We met with him several times to discuss the right options and vehicle model that would be best for our needs. We appreciated the low pressure sales We met with him several times to discuss the right options and vehicle model that would be best for our needs. We appreciated the low pressure salesmanship. Our new Outback is in our garage!😁 More

Listened well to exactly what I was looking for, didn't try to change my mind, and went the extra mile to get it! try to change my mind, and went the extra mile to get it! More

My sales rep Kaya Briggs was great. She was knowledgeable, thorough, and not a pushy sales person. She was knowledgeable, thorough, and not a pushy sales person. More

Max was very helpful he delivered the car very pleased he did a amazing job working with me did a amazing job working with me More

Helpful staff , courtesy shuttle service, very customer oriented and honest. Nice waiting area, close to where i live oriented and honest. Nice waiting area, close to where i live More

They have such great employees. Someone is always willing to help you out in anyway they can. Someone is always willing to help you out in anyway they can. More

Salesman Steven Coglitore makes buying a new car an easy, pleasant experience. He is very thorough, honest, patient and he takes care of all the details. I've bought two new Subarus from him and I will buy t pleasant experience. He is very thorough, honest, patient and he takes care of all the details. I've bought two new Subarus from him and I will buy the next one from him. The service department is top notch. Justin and Sean have been very helpful. The new location is beautiful and very convenient. I've always had good experiences with West Herr Subaru. More

Very Knowledge , Professional+ Friendly Staff ! I felt safe that I can trust this dealership ! I will recommend to family+ friends ! My salesperson ,Mercy, was especially helpful + patient with me I felt safe that I can trust this dealership ! I will recommend to family+ friends ! My salesperson ,Mercy, was especially helpful + patient with me to decide what vehicle is perfect for me. She is very concerned about my needs . Manager Justin came over to thank me for putting my trust in his dealership, very professional, I will be a lifelong customer !! Love my new Subaru. ❤️ More

Tanya at West Herr Subaru made sure to go above and beyond to ensure my car buying experience was exceptional. She remained in communication with me from the beginning to the end, throughly explained a beyond to ensure my car buying experience was exceptional. She remained in communication with me from the beginning to the end, throughly explained all the features of the car, and answered any questions I had. Tanya and the entire team at West Herr was great to work with, and has set a new standard for me in car purchases. I will definitely return to West Herr for my next car purchase! More