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West Herr Subaru of Rochester

Rochester, NY

4.9
63 Reviews

4400 W Ridge Rd

Rochester, NY

14626

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Showing 63 reviews

August 18, 2024

I feel that the people who worked with me did everything they could to make my purchase easily done…from the salesperson to Suburu Customer Service… I couldn’t say enough about how well they handled the pu More

by betsy.howes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Standish…
August 16, 2024

Excellent service and very professional. Pleasure doing business with them. Cashier lady was also very good. More

by Rawrwalther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele
August 11, 2024

Outstanding Customer Service and seeing the great team work from everyone!! Paul was a very nice salesman More

by michael.archie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
August 10, 2024

Kind efficient friendly staff! The West Herr Subaru of Brockport service department was a huge help to me when my car broke down on I90. They were able to repair the issue within 2 More

by eaglet.science05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Murphy
June 17, 2024

Always great service. Carli was professional and attentive. Everything went smoothly and quickly. Thanks, all. More

by Greenston25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carli
June 12, 2024

They treat customers verywell! They do what they say they will do. Great service, great prices, great cars. More

by rhebing56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carli in Service, Liz in parts, Steven C. In sales
June 11, 2024

Service Department is top notch at this dealership. Great communication throughout the process of my vechicle’s repair status. They went out of their way to make sure I was taken care of. More

by Star
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michelle
June 07, 2024

Michelle is the best! Her knowledge and personal attention is unsurpassed. She makes me feel confident in the service I receive. More

by pattiolivas60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
June 05, 2024

Zoya and Justyn were amazing at getting my Apple CarPlay to work with my new phone. More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoya Justyn sean
June 03, 2024

I have used them twice and we're never going anywhere else Paul and Mon are the best. They work hard for you and put you at ease very honest comfortable place to do business. More

by keelerw65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul, Mon
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