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West Herr Subaru of Rochester

Rochester, NY

5.0
110 Reviews

4400 W Ridge Rd

Rochester, NY

14626

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Showing 110 reviews

March 17, 2025

Good service, Sabaru Crosstrac nice looking, drives beautiful and comfortable seats with abundance of room More

by Cher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Standish
March 13, 2025

The car is very spacious and comfortable for someone like me who drives casually. It has more functions than I could have ever hoped for and it feels very smooth to drive. More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Tim Zaman
March 09, 2025

I live in North Carolina and worked with the fine folks at West Herr Subaru to get my Mother a new car. The were quick and efficient every step and went the extra miles with us at each step. Friendly, More

by Bwitty0202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaya, Morgan, Andrew, Rob, Corrine
March 06, 2025

I had a very good buying experience at West Herr Subaru of Rochester. My salesman was Steve C. and he was very knowledgeable about the vehicle we discussed. All in all it was a very good experience for More

by rickquinnrq48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Coglitore
March 02, 2025

Paul was very knowledgeable about the cars I was interested in looking at. He made the purchase process simple and quick. I would use him again for my next purchase More

by mfdexp
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Paul
February 26, 2025

The daunting task of shopping for a car was made considerably easier by the team at West Herr Subaru. I did not feel uncomfortable, intimidated or pressured. More

by Janet W
Recommend Dealer
Yes
Employees Worked With
Jayden Allport, Mike Conrad, Lindsey Nigro
February 19, 2025

Everyone there is very courteous. They come and tell me when they need to do a little extra. This is my third Subaru. I forgot they make all kinds of cars. Keep doing all the good thi More

by Goose
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
David Connor’s
February 18, 2025

Beau was very helpful. He answered all my questions multiple times if needed, very courteous with making sure I have everything I needed water, coffee or hot chocolate. It More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baue Ivy, Man Tan, and Lindsey
February 12, 2025

They are very professional and knowledgeable and they are not pushy or arrogant.# 1 dealership in my opinion More

by alpos141
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ivy, Beau
February 11, 2025

West Herr Subaru in Rochester is always listened to my concerns or complaints, taking care of me immediately and resolve my issues. More

by Granny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carli