
West Herr Subaru of Rochester
Rochester, NY
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Beau was very helpful. He answered all my questions multiple times if needed, very courteous with making sure I have everything I needed water, coffee or hot chocolate. It He answered all my questions multiple times if needed, very courteous with making sure I have everything I needed water, coffee or hot chocolate. It was a very pleasant experience. Man Tran was also very helpful and very knowledgeable on extended warranties and gap insurance and anything I needed to know even if I needed him to explain it to me multiple times very nice person. More
Tony helped me find the best deal within my budget, I never felt pressured or pushed to spend more money than I was able to. Very comfortable and welcoming experience. never felt pressured or pushed to spend more money than I was able to. Very comfortable and welcoming experience. More
Just got my 2nd Subaru from West Herr. An accident that totaled my first West Herr car made me need another quickly. I looked on their site and found just what I wanted at another WH deale An accident that totaled my first West Herr car made me need another quickly. I looked on their site and found just what I wanted at another WH dealer. It arrived locally within 2 days. Though the paperwork process is long, Don Mitchell helped make it less cumbersome. He sold me my previous car so we already had a rapor. A great sense of humor really helps. I had only intended a test drive but with Don's help the car came home with me. I am grateful. More
Very good experience with all the staff involved in picking up new car, especially like being told of zero percent interest on new car, Tanya gets kudos for that picking up new car, especially like being told of zero percent interest on new car, Tanya gets kudos for that More