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West Herr Subaru of Rochester

Rochester, NY

5.0
104 Reviews

4400 W Ridge Rd

Rochester, NY

14626

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Showing 104 reviews

February 18, 2025

Beau was very helpful. He answered all my questions multiple times if needed, very courteous with making sure I have everything I needed water, coffee or hot chocolate. It More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baue Ivy, Man Tan, and Lindsey
February 12, 2025

They are very professional and knowledgeable and they are not pushy or arrogant.# 1 dealership in my opinion More

by alpos141
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivy, Beau
February 11, 2025

West Herr Subaru in Rochester is always listened to my concerns or complaints, taking care of me immediately and resolve my issues. More

by Granny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carli
February 11, 2025

Professional and courteous service from start to finish. Kept me up to date throughout the process. More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carli
February 08, 2025

Tony helped me find the best deal within my budget, I never felt pressured or pushed to spend more money than I was able to. Very comfortable and welcoming experience. More

by lauren
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Mccall
February 06, 2025

I was very impressed with the knowledge of the staff. Julia was very friendly and caring. More

by lluce
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julia, Corrine, & Mon
February 01, 2025

Just got my 2nd Subaru from West Herr. An accident that totaled my first West Herr car made me need another quickly. I looked on their site and found just what I wanted at another WH deale More

by singindot1
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Mitchell, Ethan ?,
January 23, 2025

Very good experience with all the staff involved in picking up new car, especially like being told of zero percent interest on new car, Tanya gets kudos for that More

by Bill
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya
January 22, 2025

Awesome service at west herr. Service team is very accommodating! Would highly recommend for subaru service! More

by whealy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carli
January 19, 2025

Service was great and was friendly and front desk girls were great and very helpful More

by klschooping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoya