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West Herr Subaru

Orchard Park, NY

4.9
1,501 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,501 reviews

December 17, 2024

They were very pleasant and Jim was wonderful I wasn't feeling well and he was great!He explained everything very well wishing alot more were like him in other places ! Thank you Jim More

by Leahysarah37
Recommend Dealer
Yes
Employees Worked With
Jim
December 17, 2024

Friendly and took care of me quickly. It was a very good experience. I'd see them again. More

by mrgump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole and people whose name I don't recall.
December 10, 2024

I was satisfied with the service I received, Frank listened to my concerns regarding my 2025 Forester. The sensor that was causing the issue was located and Frank advised me the part was ordered. Th More

by N.Papke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
December 08, 2024

They are very knowledgeable and helpful. James, in the service department listened to our questions and was very patient. More

by Jacmah163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
December 03, 2024

West Herr Subaru and Sam P. And his team were wonderful from beginning to end to help us buy our new Subaru. They went out of their way to make sure we left with the car we real More

by kl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam P. And all of his team were wonderful
December 02, 2024

Samuel at West Herr Orchard Park was a pleasure to work with. Very responsive and the process of buying my used car was quick and easy. More

by Nicmorgante
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel
November 27, 2024

The service was great. Everyone was helpful, friendly and professional. They were able to answer any question. We waited for an installation of a remote car starter, in More

by Lhausauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
frank
November 26, 2024

My appointment had great service. Waiting time was shorter than I expected. Mechanics are top notch. More

by Funo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
November 25, 2024

Ryan and everyone at West Herr Subaru went above and beyond to get us into the car we were looking for More

by rrppierce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
November 25, 2024

Listens to your concerns. Thorough inspection with video sent to your phone. Appreciated the loaner. More

by tjstengel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
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