
West Herr Subaru
Orchard Park, NY
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Westherr was able to get me in right away for a vehicle issue I was having. They provided me with a loaner and were great to work with. They were able to order a part and make the nessarry repairs in a ti. issue I was having. They provided me with a loaner and were great to work with. They were able to order a part and make the nessarry repairs in a ti.e fashion. Nicole the service rep was awesome. Very professional, and thorough and made me feel like a valued customer. More
What a great experience! Lori was very friendly and courteous. I was in and out within 30 minutes! A first in the many years of service on many cars! Lori was very friendly and courteous. I was in and out within 30 minutes! A first in the many years of service on many cars! More
I had a great experience with sales staff at West herr Subaru. They were all attentive to my needs, especially Christopher, Jeremy and McKenzie. Thank you team members for excellent care during my purchas Subaru. They were all attentive to my needs, especially Christopher, Jeremy and McKenzie. Thank you team members for excellent care during my purchase of a Subaru. More
The sales associates I worked with, Lindsay and Steve, as well as Dominic who helped with paperwork were all wonderful. Everyone went above and beyond to be helpful and get me into a car I loved! well as Dominic who helped with paperwork were all wonderful. Everyone went above and beyond to be helpful and get me into a car I loved! More
I value/appreciate Frank's knowledge to evaluate/direct the mechanics to resolve car's noise repair and other maintenance. He listens and understands to assess for a smooth repair process. Frank's track re the mechanics to resolve car's noise repair and other maintenance. He listens and understands to assess for a smooth repair process. Frank's track record is the best. More
Have always had good service experiences at your dealership. Service was relatively prompt, given the number of people waiting. Will always have major problems handled at West Herr Subaru ! dealership. Service was relatively prompt, given the number of people waiting. Will always have major problems handled at West Herr Subaru ! More
Friendly & efficient. Got us in and out with a loaner in a very short amount of time. Pick up was quick too. Unfortunately repair was incomplete & we had to return after a Got us in and out with a loaner in a very short amount of time. Pick up was quick too. Unfortunately repair was incomplete & we had to return after a quick ride around. 2nd pick up was better. They asked us to drive it awhile & see if it evens out for us. More